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Windows 7: Computer's properties window disapears

03 Jan 2014   #61
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

On the laptop, mine has lights that show there's power in the battery.


My System SpecsSystem Spec
.
03 Jan 2014   #62
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Let's wait to determine any anomolous conditions until the machine is clean.

Having said that, after the Recovery to Factory condion is complete, do not install any software other than a good run-time AV package. You'll get lots of opinions on what constitutes "good A/V pkgs" but I think there's a concensus on the top few free versions.

Microsoft Essentials Security
Avast
AVG

I use Avast, others use MSE or AVG. Pick one, install it and run a full scan of your system.

Then bring Windows up-to-date.
There is a hotfix rollup that will cut down on the number of Windows Updates.
Update for Windows 7 for x64-based Systems (KB2775511)
Manually run Windows Update (WU) check for updates until the offerings are exhauasted (~150)
I hide (right click / hide) all Silverlight (5) and Bing (3) offers since I don't use either.
If WU wants to reboot, do it

Then we can see how the machine operates for a while before installing anything non-essential.
My System SpecsSystem Spec
03 Jan 2014   #63
trexiic

windows 7 64 bits
 
 

I used Avira (my father and my brother too, they didn't have any problem), is it good? Because I'm already used to it. But if I need to change, I will.



"There is a hotfix rollup that will cut down on the number of Windows Updates."
I don't understand that part. And the link after (if it is a link?) doesn't work.

I'm gonna do all that tomorow morning, now I will backup my data.
My System SpecsSystem Spec
.

03 Jan 2014   #64
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Avira is "OK", MS Security Essentials come in last place on protection. I think Avast is the best choice from Bill's list.

There are online scanners to, I like this one, it seems to do a fairly good scan.
Free Virus Scan | Online Virus Scanner from ESET
My System SpecsSystem Spec
03 Jan 2014   #65
trexiic

windows 7 64 bits
 
 

Then I will go with avast
My System SpecsSystem Spec
04 Jan 2014   #66
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

If you have a paid version of Avira and you're familiar with it - use that it's fine.
Quote   Quote: Originally Posted by trexiic View Post
I used Avira (my father and my brother too, they didn't have any problem), is it good? Because I'm already used to it. But if I need to change, I will.


edit: MS stated that it wouldn't release another SP for Win7 so they called it a rollup. Same thing basically, a collection of updates in one install package.

Sorry about that - MS update Catalog uses javascript to reference items. It will ask you to install an activeX control - go ahead and do it. Select the 64 bit Win7 version in the table
Update for Windows 7 for x64-based Systems (KB2775511)
Microsoft Update Catalog

This update is available from the Microsoft Update Catalog
. Type 2775511 in the search field that is located in the upper-right corner of the catalog webpage.
Quote   Quote: Originally Posted by trexiic View Post
"There is a hotfix rollup that will cut down on the number of Windows Updates."
I don't understand that part. And the link after (if it is a link?) doesn't work.

I'm gonna do all that tomorow morning, now I will backup my data.
My System SpecsSystem Spec
05 Jan 2014   #67
trexiic

windows 7 64 bits
 
 

I did a clean re install in English (so if I have another problem with my computer, it will be easier). After installing all the drivers, everything is all right... almost everything...
The battery problem is still there, I hope it is not a hardware problem. If I hover over the battery icon on the bottom right of the screen, it tells me: "79% available (plugged in, not charging)".
If I disconnect my computer, it shuts down automatically. My computer is one or two years old, but one two days ago the battery was still lasting about 2h-3h depending if I'm playing or not.
My System SpecsSystem Spec
05 Jan 2014   #68
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Will it power up without the charger attached?
My System SpecsSystem Spec
05 Jan 2014   #69
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

There are two possibilities, the battery or the power block.

Some manufacturers also have a "battery save" option where the battery only charges to 80% to extend the life of the battery. See: http://www.samsung.com/us/article/tips--tricks-extending-notebook-battery-life

If that doesn't help, you could try another power block - see if the battery charges with that one.
warning   Warning
The power blocks have to match (plug and ratings)
Using a mismatch could fry your machine


Older batteries might be helped by "reconditioning", but most modern batteries are NOT benefited by this.
warning   Warning
This procedure might leave you with an empty battery.

There might be a utility from Samsung to do this, but the manual procedure is as follows:
run on batteries ONLY until the system shuts down in the power plan
attach the AC power, but do not boot
let the battery charge overnight without a load
boot after overnight recharge
My System SpecsSystem Spec
05 Jan 2014   #70
trexiic

windows 7 64 bits
 
 

My laptop won't boot without the battery.
My father also have a laptop, but even if the power block fits, he won't want to let me try, every time I have a problem with my computer, he says: That's your problem, not mine... (that's why I went to this forum)

"run on batteries ONLY until the system shuts down in the power plan" I can't run on battery without the power block.

"let the battery charge overnight without a load" It was plug all the night, but even with that, my laptop is still telling my: "77%"
My System SpecsSystem Spec
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 Computer's properties window disapears




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