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Windows 7: PC freeze when startup

02 Jan 2014   #1
unlockAVSO

Windows 7 Ultimate 32bit
 
 
PC freeze when startup

hi , I have a laptop (Win 7) but sometimes when i startup it freezes and i cannot do anything except turn it off on its button.I have scanned with Eset nod32 full but nothing.Help


My System SpecsSystem Spec
.
02 Jan 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I suppose this would be a first place to try things,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
My System SpecsSystem Spec
02 Jan 2014   #3
unlockAVSO

Windows 7 Ultimate 32bit
 
 

that is useless,I knew all of those things,I am thinking for any registry problem but idk.Another help ?
My System SpecsSystem Spec
.

02 Jan 2014   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Quote   Quote: Originally Posted by unlockAVSO View Post
hi , I have a laptop (Win 7) but sometimes when i startup it freezes and i cannot do anything except turn it off on its button.I have scanned with Eset nod32 full but nothing.Help
Sorry from your two sentence question I did not see Everything noted you had tried,
Possibly post exactly what you found useless about the link I'm sure everyone would like to know,
Also you scanned with eset okay well what is your primary security is it the same ?
Have you made any recent changes ?
Cheers.
My System SpecsSystem Spec
03 Jan 2014   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

unlockAVSO it would be a lot easier for us to help you if you made a list of all the computer things you know so we don't make the mistake that ThrashZone made.
My System SpecsSystem Spec
03 Jan 2014   #6
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
I suppose this would be a first place to try things,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
This is everything but useless, please do this;
Quote   Quote: Originally Posted by ThrashZone View Post
Possibly post exactly what you found useless about the link I'm sure everyone would like to know,
Also you scanned with eset okay well what is your primary security is it the same ?
Have you made any recent changes ?
Please also follow the BSOD Posting Instructions and upload the .zip file created. It will give us more insights into your system to that we can pinpoint the cause more easily.


Nommy
My System SpecsSystem Spec
03 Jan 2014   #7
unlockAVSO

Windows 7 Ultimate 32bit
 
 

My mistake,
I did defragment,/sfc scannow,scanned with malawarebytes(19 infected),i always keep my laptop good i do not install stupid things,auto update and firewall is on,restore,check core temp + i always clean it from inside
Yes I have Blue Screen of the Death but I can say that it never appears because i keep my pc well.I did a scan with that program but it gave me an framework error,when i click detailed
Code:
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\Windows\EventApp.txt'.
File name: 'C:\Windows\EventApp.txt'
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
    Assembly Version: 5.0.0.6
    Win32 Version: 5.0.0.6
    CodeBase: file:///C:/Users/computer%20city/Desktop/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
And I have my results of SF...


Attached Thumbnails
PC freeze when startup-untitled.png  
Attached Files
File Type: rar SF_03-01-2014.rar (732.3 KB, 2 views)
My System SpecsSystem Spec
03 Jan 2014   #8
nommy the first

Microsoft Windows 8.1 64-bit Professional
 
 

See that the steps aren't useless?

Now as for the SF Diagnostic Tool, your .zip only contains the eventapp and eventsys files.
I have asked someone to take a peep at the error, in the mean time please rerun the tool and wait five to ten minutes for it to completely gather all files.

Alternatively, if you can't get the tool to run (make sure to run it as an administrator), you can give most of the files by following these instructions:
Please upload your MSINFO32;
  1. Open an Evevated Command Prompt.
  2. Copy the following;
    msinfo32 /nfo %USERPROFILE%\Desktop\MSINFO32.NFO
  3. In Command Prompt; Click on the CMD icon in the upper left corner.
  4. Click on Edit, then click on Paste. Hit ENTER.
    A file called MSINFO32.nfo will be created on your desktop, this may take a while, please be patient.
  5. Right click the file, and select Send to, click on Compressed (zipped) folder.
    A .zip called MSINFO32.zip will be created on your desktop.
  6. Upload the .zip by following this tutorial.

----------

Please upload your SystemInfo.txt;
  1. Open an Evevated Command Prompt.
  2. Copy the following;
    systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt
  3. In Command Prompt; Click on the CMD icon in the upper left corner.
  4. Click on Edit, then click on Paste. Hit ENTER.
    A file called SystemInfo.txt will be created on your desktop.
  5. Right click the file, and select Send to, click on Compressed (zipped) folder.
    A .zip called SystemInfo.zip will be created on your desktop.
  6. Upload the .zip by following this tutorial.

----------

Please follow this to upload your dump files;
  1. Navigate to C:\WINDOWS\Minidump (Replace C: with the letter of the drive where you installed Windows on).
  2. Select all the files there by clicking on the first file, holding down the SHIFT key, and clicking on the last file.
  3. Copy all files by hitting Ctrl+C.
  4. Create a folder on your desktop called "Dumpfiles" and paste all .dmp files in that folder.
  5. Right click on the folder and click on Send to. Then click on Compressed (zipped) folder.
    This will create a .zip called Dumpfiles.zip on your desktop.
  6. Please upload the .zip file by following this tutorial.
    • If your Windows is not set to create dump files upon a BSOD, please follow this tutorial to configure it.
    • If no dump files are found in that folder, please report back.

----------

Did SFC /SCANNOW find and repair any integrity violations? If so, please upload the files by following this:
  1. Click on the .
  2. Open an elevated command prompt.
  3. Type (or copy) the following, this will create a .txt file on your desktop;
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  4. In your next reply, please attach this file using the method displayed in this tutorial.
----------

Please also include the Malwarebytes log file, you can do so by following this;
  1. Please open Malwarebytes.
  2. Update MBAM if requested.
  3. In Malwarebytes, click on Logs in the top menu.
  4. Find the most recent log file (It will be named mbam-log-2014-DD-MM).
    DD is the day, MM is the month.
  5. Once found, double click on it to open in notepad.
  6. In notepad, click on File and then on Save as... and save it to the desktop.
  7. In your next reply, please attach this file using the method displayed in this tutorial.
----------

Have you ran CHKDSK yet to test your hard drive for errors?
If not, please do so;
warning   Warning
Do not do this step if your hard drive is an SSD!
Please scan your hard drive with Chkdsk.
  1. Click on the
  2. Open an Elevated Command Prompt.
  3. Type the following;
    chkdsk C: /F
    Replace C: with the letter of your hard drive.
  4. You will get a message that your drive is in use and that Chkdsk will be run at start up.
  5. Please exit the command prompt, close and save any open programs and restart your machine. Chkdsk will now scan at boot.
warning   Warning
Do not attempt to cancel or stop the scan, this might result in a loss in data and could render your Windows unusable!


Good luck and keep us posted,
Nommy
My System SpecsSystem Spec
03 Jan 2014   #9
matts6887

Windows 7 ultimate 64-bit
 
 

I agree with the others as we need concise info in order to help you out. Without the proper info etc we can't help to determine the resolution to issues
My System SpecsSystem Spec
04 Jan 2014   #10
unlockAVSO

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by matts6887 View Post
I agree with the others as we need concise info in order to help you out. Without the proper info etc we can't help to determine the resolution to issues
if u agree with the other pm them and say I AGREE WITH YOU dont spam on my topic.

thanks I fixed it,installed Wise Registry Cleaner make an scan
I defragmented my Registry Editor (regedit) and now it's done.And fixed manually registries that WiseRC could not do it.
I like this forum it saved my life 2 times
My System SpecsSystem Spec
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