PC freeze when startup

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  1. Posts : 57
    Windows 7 Ultimate 32bit
       #1

    PC freeze when startup


    hi , I have a laptop (Win 7) but sometimes when i startup it freezes and i cannot do anything except turn it off on its button.I have scanned with Eset nod32 full but nothing.Help
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi,
    I suppose this would be a first place to try things,
    Troubleshooting for win-7,
    https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
      My Computer


  3. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    that is useless,I knew all of those things,I am thinking for any registry problem but idk.Another help ?
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    unlockAVSO said:
    hi , I have a laptop (Win 7) but sometimes when i startup it freezes and i cannot do anything except turn it off on its button.I have scanned with Eset nod32 full but nothing.Help
    Sorry from your two sentence question I did not see Everything noted you had tried,
    Possibly post exactly what you found useless about the link I'm sure everyone would like to know,
    Also you scanned with eset okay well what is your primary security is it the same ?
    Have you made any recent changes ?
    Cheers.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    unlockAVSO it would be a lot easier for us to help you if you made a list of all the computer things you know so we don't make the mistake that ThrashZone made.
      My Computer


  6. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #6

    ThrashZone said:
    Hi,
    I suppose this would be a first place to try things,
    Troubleshooting for win-7,
    https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
    This is everything but useless, please do this;
    ThrashZone said:
    Possibly post exactly what you found useless about the link I'm sure everyone would like to know,
    Also you scanned with eset okay well what is your primary security is it the same ?
    Have you made any recent changes ?
    Please also follow the BSOD Posting Instructions and upload the .zip file created. It will give us more insights into your system to that we can pinpoint the cause more easily.


    Nommy
      My Computer


  7. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    My mistake,
    I did defragment,/sfc scannow,scanned with malawarebytes(19 infected),i always keep my laptop good i do not install stupid things,auto update and firewall is on,restore,check core temp + i always clean it from inside
    Yes I have Blue Screen of the Death but I can say that it never appears because i keep my pc well.I did a scan with that program but it gave me an framework error,when i click detailed
    Code:
    See the end of this message for details on invoking 
    just-in-time (JIT) debugging instead of this dialog box.
    
    ************** Exception Text **************
    System.IO.FileNotFoundException: Could not find file 'C:\Windows\EventApp.txt'.
    File name: 'C:\Windows\EventApp.txt'
       at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
       at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
       at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
       at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
       at System.Windows.Forms.Control.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnClick(EventArgs e)
       at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
       at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at System.Windows.Forms.ButtonBase.WndProc(Message& m)
       at System.Windows.Forms.Button.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    
    
    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    SF Diagnostic Tool
        Assembly Version: 5.0.0.6
        Win32 Version: 5.0.0.6
        CodeBase: file:///C:/Users/computer%20city/Desktop/SF_Diagnostic_Tool.exe
    ----------------------------------------
    Microsoft.VisualBasic
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Runtime.Remoting
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------
    
    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.
    
    For example:
    
    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>
    
    When JIT debugging is enabled, any unhandled exception
    And I have my results of SF...
    Attached Thumbnails Attached Thumbnails PC freeze when startup-untitled.png  
    PC freeze when startup Attached Files
      My Computer


  8. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #8

    See that the steps aren't useless?

    Now as for the SF Diagnostic Tool, your .zip only contains the eventapp and eventsys files.
    I have asked someone to take a peep at the error, in the mean time please rerun the tool and wait five to ten minutes for it to completely gather all files.

    Alternatively, if you can't get the tool to run (make sure to run it as an administrator), you can give most of the files by following these instructions:
    Please upload your MSINFO32;

    1. Open an Evevated Command Prompt.
    2. Copy the following;
      msinfo32 /nfo %USERPROFILE%\Desktop\MSINFO32.NFO
    3. In Command Prompt; Click on the CMD icon in the upper left corner.
    4. Click on Edit, then click on Paste. Hit ENTER.
      A file called MSINFO32.nfo will be created on your desktop, this may take a while, please be patient.
    5. Right click the file, and select Send to, click on Compressed (zipped) folder.
      A .zip called MSINFO32.zip will be created on your desktop.
    6. Upload the .zip by following this tutorial.


    ----------

    Please upload your SystemInfo.txt;

    1. Open an Evevated Command Prompt.
    2. Copy the following;
      systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt
    3. In Command Prompt; Click on the CMD icon in the upper left corner.
    4. Click on Edit, then click on Paste. Hit ENTER.
      A file called SystemInfo.txt will be created on your desktop.
    5. Right click the file, and select Send to, click on Compressed (zipped) folder.
      A .zip called SystemInfo.zip will be created on your desktop.
    6. Upload the .zip by following this tutorial.


    ----------

    Please follow this to upload your dump files;

    1. Navigate to C:\WINDOWS\Minidump (Replace C: with the letter of the drive where you installed Windows on).
    2. Select all the files there by clicking on the first file, holding down the SHIFT key, and clicking on the last file.
    3. Copy all files by hitting Ctrl+C.
    4. Create a folder on your desktop called "Dumpfiles" and paste all .dmp files in that folder.
    5. Right click on the folder and click on Send to. Then click on Compressed (zipped) folder.
      This will create a .zip called Dumpfiles.zip on your desktop.
    6. Please upload the .zip file by following this tutorial.
      • If your Windows is not set to create dump files upon a BSOD, please follow this tutorial to configure it.
      • If no dump files are found in that folder, please report back.



    ----------

    Did SFC /SCANNOW find and repair any integrity violations? If so, please upload the files by following this:

    1. Click on the .
    2. Open an elevated command prompt.
    3. Type (or copy) the following, this will create a .txt file on your desktop;
      findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    4. In your next reply, please attach this file using the method displayed in this tutorial.

    ----------

    Please also include the Malwarebytes log file, you can do so by following this;
    1. Please open Malwarebytes.
    2. Update MBAM if requested.
    3. In Malwarebytes, click on Logs in the top menu.
    4. Find the most recent log file (It will be named mbam-log-2014-DD-MM).
      DD is the day, MM is the month.
    5. Once found, double click on it to open in notepad.
    6. In notepad, click on File and then on Save as... and save it to the desktop.
    7. In your next reply, please attach this file using the method displayed in this tutorial.

    ----------

    Have you ran CHKDSK yet to test your hard drive for errors?
    If not, please do so;
       Warning
    Do not do this step if your hard drive is an SSD!
    Please scan your hard drive with Chkdsk.

    1. Click on the
    2. Open an Elevated Command Prompt.
    3. Type the following;
      chkdsk C: /F
      Replace C: with the letter of your hard drive.
    4. You will get a message that your drive is in use and that Chkdsk will be run at start up.
    5. Please exit the command prompt, close and save any open programs and restart your machine. Chkdsk will now scan at boot.

       Warning
    Do not attempt to cancel or stop the scan, this might result in a loss in data and could render your Windows unusable!


    Good luck and keep us posted,
    Nommy
      My Computer


  9. Posts : 1,449
    Windows 7 ultimate 64-bit
       #9

    I agree with the others as we need concise info in order to help you out. Without the proper info etc we can't help to determine the resolution to issues
      My Computer


  10. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #10

    matts6887 said:
    I agree with the others as we need concise info in order to help you out. Without the proper info etc we can't help to determine the resolution to issues
    if u agree with the other pm them and say I AGREE WITH YOU dont spam on my topic.

    thanks I fixed it,installed Wise Registry Cleaner make an scan
    I defragmented my Registry Editor (regedit) and now it's done.And fixed manually registries that WiseRC could not do it.
    I like this forum it saved my life 2 times
      My Computer


 
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