New Computer Freezes Runs Slow Please Help (HP AIO 6000 Pro)


  1. Posts : 6
    Windows 7 Ultimate 64 Bit
       #1

    New Computer Freezes Runs Slow Please Help (HP AIO 6000 Pro)


    Hey All

    i am hoping this forum is active, i am an IT pro so dont be afraid to bounce technical stuff off of me

    I have a new HP 6000 PRO i just got about a week or so ago, right off the bat when i got it out of the box it was blue screening every 12 hours or so for no reason, so i reformatted it and installed windows 7 ultimate 64 bit in it, but it doesnt seem to run as snappy as it should, i am hesitant to install anything major in it until i know its running right, the BSOD is gone now and all the drivers are showing updated and the right versions, also the only real issue is a "pulse freezing" the best way to describe it is if im typing a message like this the words dont show up and the cursor stops blinking, when it comes back 30 seconds later or so the words i were typing come flying out on the screen, this happens if i click links as well as if i try to submit a form, the main complaint is coming from google chrome, however once when it froze i tried to open the start menu and noticed it wasnt responding either for that pulse moment

    I do have a wireless keyboard and mouse but to my knowledge they are synced correctly and the batteries are all good

    I come to you all in the hopes i might have missed something and i didnt get ripped off by buying this AIO, as of now this pc is not productive in the least and i wont install software on it till i get to the bottom of the pulsing which it just did again!
      My Computer


  2. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #2

    I would hook a wired keyboard and mouse and see if you still have the problem. Let us know.
      My Computer


  3. Posts : 6
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #3

    might not be so simple i just moved here and i hve VERY LIMITED pc hardware in this new place, i do have a rollout usb keyboard that i can plug in if that will work, some of the keys dont work but for testing purposes i guess i could do it, oh btw i already had deinstalled the mouse i have a USB OPTICAL wired mouse running, i didnt like the wireless one, only thing that transmitter is using is the keyboard, i guess pulses could be coming from that as well who knows

    Im going to post up a screenshot of the cursor during the freeze if i can catch it in action
      My Computer


  4. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #4

    OK, great. Keep us posted.
      My Computer


  5. Posts : 6
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #5

    just noticed the wifi and the wired nic are active at the same time not sure that would have anything do to with it at all
    just putting more info in the pot, im going to disable the wifi NIC right now
      My Computer


  6. Posts : 6
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #6

    ok i disabled the wifi and turned off the paging file, im going to do a reboot, btw its NOT viruses, this computer is brand new and avast is functioning fine, i did do a full scan the other night just so i could be sure and it turned up nothing
      My Computer


  7. Posts : 6
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #7

    so i reset the paging file after reboot it is now set at 4900-8000
    i disabled windows search notcing lots of hard faults in memory there
    there seems to be a lot of "junk" processes running its going to take a while to sort them, no freezes as of yet though
      My Computer


  8. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #8

    The most obvious is the wireless keyboard. You can go to the local computer store and pickup a keyboard for $10. It is worth a try.
      My Computer


  9. Posts : 6
    Windows 7 Ultimate 64 Bit
    Thread Starter
       #9

    true it would but so far im not seeing the probelm replicate itself as of yet, ill let you know if it returns
      My Computer


 

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