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Windows 7: the explorer process crashing

08 Jan 2014   #11
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 
Folder Options - Separate Process

Have you tried using the "Launch folder windows in a separate process" option (Folder Options > View tab)?
the explorer process crashing-folder-options-separate-process.gif
My Windows Explorer started to go "crash happy" a while ago (2011?).
I started using the "Launch folder windows in a separate process" option (Folder Options > View tab).

Windows Explorer has only crashed ~10 times since I did that.




My System SpecsSystem Spec
.
20 Jan 2014   #12
beeski

Microsoft Windows 7 Enterprise 64-bit
 
 

Quote   Quote: Originally Posted by lehnerus2000 View Post
Have you tried using the "Launch folder windows in a separate process" option (Folder Options > View tab)?
Attachment 300926
My Windows Explorer started to go "crash happy" a while ago (2011?).
I started using the "Launch folder windows in a separate process" option (Folder Options > View tab).

Windows Explorer has only crashed ~10 times since I did that.
Thank you. I have had this option enabled for as long as I remember.
My System SpecsSystem Spec
20 Jan 2014   #13
beeski

Microsoft Windows 7 Enterprise 64-bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Please attach sfcdetails.txt to a new post and someone will take a look

Use the paperclip icon on the menu above a post window to attach the file
Quote   Quote: Originally Posted by beeski View Post
..... i will keep it in mind though, and failing the system file checker scan i just did, i can try it.
Thank you. I am a little confused; searching the system drive produced 0 hits on this filename. Did you mean I am to create it and populate it w/ something from the cbs log? Sorry.
My System SpecsSystem Spec
.

20 Jan 2014   #14
andrew129260

Windows 10 Pro
 
 

Let's have a look at a few other things...

Please post a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
My System SpecsSystem Spec
20 Jan 2014   #15
beeski

Microsoft Windows 7 Enterprise 64-bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Let's have a look at a few other things...

Please post a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
ok, do you mean i should start a separate topic for this? (BTW running the tool/copying did not produce any error messages)
My System SpecsSystem Spec
20 Jan 2014   #16
andrew129260

Windows 10 Pro
 
 

nope, keep in the same thread. And like the above stated, post the log file/report in your reply.
My System SpecsSystem Spec
20 Jan 2014   #17
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

You don't need to apologize - I was typing in shorthand sentences and I wasn't clear at all.

Addram in post# 4 had asked you to run SFC and pointed you to a tutorial.
I posted where you could find the log, if one existed.
In post# 10 I referred to option 3 in the SFC tutorial which outputs the sfcdetails.txt file.

No wonder you're confused - I didn't connect the dots.

If you get the chance or come to an impasse, then you run SFC (Option One or Option Two) and post the sfcdetails.txt files created in Option Three of SFC /SCANNOW Command - System File Checker
It might be necessary to run SFC at boot given the sysmptoms you're describing.


Anyway, you're on a path now - stick to that path.

There's enough good people helping herre, so I'll back out.

Quote   Quote: Originally Posted by beeski View Post
Quote   Quote: Originally Posted by Slartybart View Post
Please attach sfcdetails.txt to a new post and someone will take a look

Use the paperclip icon on the menu above a post window to attach the file
Quote   Quote: Originally Posted by beeski View Post
..... i will keep it in mind though, and failing the system file checker scan i just did, i can try it.
Thank you. I am a little confused; searching the system drive produced 0 hits on this filename. Did you mean I am to create it and populate it w/ something from the cbs log? Sorry.
My System SpecsSystem Spec
21 Jan 2014   #18
andrew129260

Windows 10 Pro
 
 

@beeski

Can we try the following items?

1.) Troubleshoot Application Conflicts by Performing a Clean Startup

2.) Boot into safe mode. Does the issue still exist?

Safe Mode

3.) What security software do you use? Have you run any optimization or registry cleaners programs?
My System SpecsSystem Spec
23 Jan 2014   #19
beeski

Microsoft Windows 7 Enterprise 64-bit
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
@beeski

Can we try the following items?

1.) Troubleshoot Application Conflicts by Performing a Clean Startup

2.) Boot into safe mode. Does the issue still exist?

Safe Mode

3.) What security software do you use? Have you run any optimization or registry cleaners programs?
Thank you!

Re 3:
I have habitually run cc cleaner x64; I also have a (legitimate) copy of Acronis True Image that I believe does some rather low level OS tweaks. I am also experiencing frequent AppHang/crashes of Office applications (currently running, again - legitimate - version of Office 2013 365).

Re 1 & 2:
I will need to try that tomorrow.
My System SpecsSystem Spec
23 Jan 2014   #20
andrew129260

Windows 10 Pro
 
 

Other options:

1.) I would create a new windows administrator account and run a sfc scan as instructed before. I would then see if the newly created windows user account has the same issues at the old account.

2.) If all else fails, I would go for a Repair Install which would be the quickest way to get up and running without losing your programs or data. (But of course, still have your data backed up)
My System SpecsSystem Spec
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