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Windows 7: How to fix this Unexpected shutdown in windows 7

14 Jan 2014   #1
iwanjustin

windows 7 ultimate32-bit (6.1, Build 7600)
 
 
How to fix this Unexpected shutdown in windows 7

Please Help my windows 7 freeze after i play any game or install a windows update after it i restart my computer. oh yeah i have the error code from the unexpected shutdown here's the codes:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 867054DC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011314-30279-01.dmp
C:\Users\Irwansyah\AppData\Local\Temp\WER-63695-0.sysdata.xml

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can someone help me with this? my computer keep freezing


My System SpecsSystem Spec
.
14 Jan 2014   #2
aritra2116

Windows 10 Home 64-Bit
 
 

Your computer seems to have a BSOD issue. Maybe, posting this in the BSOD help forum will help more. Also download the SF
diagnostic tool from this link

SF Diagnostic Tool - Using for Troubleshooting

You could try these until some BSOD professional catches up.

Malwarebytes Anti-Malware:

Malwarebytes : Thank you for download Malwarebytes Anti-Malware

Please uncheck the option to enable a free trial of malwarebytes anti-malware PRO. Do a full scan with it. It might take some time so please be patient. You may also disable your security software to avoid potential conflicts. Delete anything it finds and restart.

TDSSKiller:

TDSSKiller Download

Please select the option to detect TDLFS file system. And scan with it. Delete anything it finds and restart.
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 How to fix this Unexpected shutdown in windows 7




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