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Tuneup scan deleted all my email folders/files.....
[Dell Inspiron 560 desktop; MS Windows 7 Home Premium SP1 64bit; Windows Live Mail 2011; MS Word Pro 2003; Mozilla Firefox 22.0; Adobe FP 11,8,800,94; Adobe Reader 11.......]
Hello, hope for help:
I bought a tuneup from GeekTech supposedly to fix errors, speed it up, etc....not only it didn't do any of those things but it ate up all my email folders (the ones I created) and their files inside, as well as some functions in MS Word! Also experienced a sort of earthquake with many windows flying in and out, etc. so I just uninstalled it and it stopped. Angrily I then demanded, and received, the refund.
I asked them to get those files back to me but they said they won't because I was given a refund. I know they aren't right, but I'm now in the process of get them to do this for me. But . . .
. . . meantime, would anyone know how to get these back? I tried going to Start Search and saw they seem to be all there, however . . . I can't get them back to my email. If anyone knows, kindly give me the step by step for me to try?
Thanks ever so much for any help to recuperate these important folders. :) Adela