Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP All-In-One passes HP Diagnostics but wiil not start

06 Feb 2014   #21
boweasel

Windows 7 home premium 64 bit
 
 

More nightmare info... I reopened the case and the CD drive faceplate was inside, and it's position was keeping the drawer from opening. Bizarre. But it gets weirder. I put a 64 bit Windows 7 DVD in the tray, booted, got the msg about pressing any key, but pressing any key brought me to the screen that wants me to choose an operating system to start. I don't ever recall that before. But the only option is Windows Setup [EMS Enabled]. I hit <Enter>, got the Loading Files (but it took much longer to complete - about 4 minutes), but now am back ay the Starting Windows screen and it's frozen. Again. But is that Windows Setup OS normal? Shouldn't it have read Windows 7 Home Premium?


My System SpecsSystem Spec
.
06 Feb 2014   #22
gregrocker

 

Yes that's the choice to boot the disk in some cases

The freeze you describe is common when the UEFI settings are not correct in BIOS. You want to be sure that Legacy BIOS or CSM is enabled. It should be in one of those collapsible settings you didn't expand as I asked.

You can also try booting the DVD as UEFI device since that might be how its installed now.

Another way to tell this is to boot Partition Wizard Boot CD to look at the drive map,

or run Diskpart from Command Line to see if there is an EFI Boot partition. Commands are:

DISKPART
LIST DISK
SEL DISK 0 (Win7 disk)
LIST PART

Post back a camera snap or write out the partition details.
My System SpecsSystem Spec
06 Feb 2014   #23
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Yes that's the choice to boot the disk in some cases

The freeze you describe is common when the UEFI settings are not correct in BIOS. You want to be sure that Legacy BIOS or CSM is enabled. It should be in one of those collapsible settings you didn't expand as I asked.
Now, when I put a W7 64 disk in the tray, boot. and hit <esc> for the Startup Menu, the Boot Menu (F9) now has an item underneath the heading 'UEFI Boot Sources'. It is UEFI: hp DVD A DS8A8SH, and since it has the arrow next to it, I assume that's the first boot device.

In the BIOS
File
System Information
Contains Product Name - 120-1123w, SKU Number, Processor Type, Speed, Stepping, Cache Size, Memory Size, System BIOS - ARM_703.rom v7.03, Chassis Serial No
About - Only contains address and phone info fro HP and American Megatrends
Set Time and Date - Self Explanatory
And then the Apply Defaults and Exit, Ignore Changes and Exit, Save Changes and Exit
Storage
Device Configuration - numbers for Hard Disk and CD-ROM
Storage Options - SATA Emulation - AHCI (this item is the default) or IDE
DPS Self Test
Boot Order - We've been over that
Security
Setup Password
Power-On Password
Device Security - System Audio, Network Controller, Onboard Card Reader, SATA0, SATA1 - All have 'Device Available' next to them
USB Security - Lots of USB Ports listed - all enabled
Slot Security - Mini Card Slot - Enabled
Network Boot - Enabled
System IDs - Product Name, Serial #, SKU, UUID, Family Name, Feature Byte, Build ID - Lots of numbers
System Security - Data Execution Prevention-Enabled, Virtualization Technology-Disabled
Power
Hardware Power Management - SATA Power Management-Enabled
- S5 Maximum Power Savings-Disabled
- S5 Wake On LAN-Disabled
Thermal - Displays CPU Fan Speed (hovering about 2400 RPM)
Advanced
Power-On Options - Post Messages-Disabled, After Power Loss-Off, Post Delay(in seconds)-None
BIOS Power-On - Lists all the days of the week - all say Disabled, Lists a Time of 00:00
BUS Options - PCI SERR#-Enabled, PCI VGA Palette Snooping-Disabled
Device Options - Num Lock State at Power-On is set to On
- NIC PXE Option ROM Download - Enabled

And that's it. I'm sure the infomatio you need is in there somewhere. If you need any of the numbers, let me know.
Quote   Quote: Originally Posted by gregrocker View Post
You can also try booting the DVD as UEFI device since that might be how its installed now.
Yes, it's automatically using whatever disk I put in the tray as a UEFI device
Quote   Quote: Originally Posted by gregrocker View Post
Another way to tell this is to boot Partition Wizard Boot CD to look at the drive map,

or run Diskpart from Command Line to see if there is an EFI Boot partition. Commands are:

DISKPART
LIST DISK
SEL DISK 0 (Win7 disk)
LIST PART

Post back a camera snap or write out the partition details.
Downloaded the bootable version of Partition Wizard. Got the iso, but when I tried to burn it to a CD (or DVD - I tried both) using ImgBurn, I got a Verify Failed. Layouts do not match. I just used ImgBurn last week to create the BitDefender disk. When it rains it pours.

And I seem to have no way of getting to a command prompt. Tapping F8 never gives me the Repair your Computer option - just the usual Safe Mode, SM w/N, SM w/CP, Last Good, etc...
My System SpecsSystem Spec
.

06 Feb 2014   #24
gregrocker

 

Can you boot into Safe Mode?

IF it is booting the DVD as a UEFI device now, then try booting it as a Legacy device.

I see no settings which you typed out for Legacy BIOS, CSM or to otherwise toggle UEFI in any way except boot options. Sometimes we can spot something missed in a picture though.

So try Legacy DVD choice there.

Burn PW CD with WIndows Image Burner from rightclick menu on ISO.
My System SpecsSystem Spec
06 Feb 2014   #26
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Can you boot into Safe Mode?
I can access the screen with the F8 options. None of the 3 Safe Mode options work -the screen fills with a lot of file paths, and eventually freezes.
Quote   Quote: Originally Posted by gregrocker View Post
IF it is booting the DVD as a UEFI device now, then try booting it as a Legacy device.
I stand corrected, somewhat. A 32 bit DVD of W7 always boots as a Legacy device. The 64 bit always wants to boot as a UEFI device. I no longer seem to have the ability to change the boot priority off the Startup Menu. I can highlight the device, but pressing enter does not boot that device. I have to hit esc which will use the default boot order set in the BIOS.
Quote   Quote: Originally Posted by gregrocker View Post
I see no settings which you typed out for Legacy BIOS, CSM or to otherwise toggle UEFI in any way except boot options. Sometimes we can spot something missed in a picture though.
I supplied you with every BIOS option that was available
Quote   Quote: Originally Posted by gregrocker View Post
So try Legacy DVD choice there.
As I said above, I can only alter the boot priority through the BIOS. The BIOS has 2 sets of devices - one for UEFI and one for Legacy. I have prioritized both sets so that it will boot from a DVD first, but what particular set the PC uses seems to be beyond my control.
Quote   Quote: Originally Posted by gregrocker View Post
Burn PW CD with WIndows Image Burner from rightclick menu on ISO.
What I'm using to reply to you is an old Dell XP laptop. It has no burning software. The PC that gave me the 'Verify Failed' is another XP tower that I usually use for burning CDs and DVDs. I have a W7 tower upstairs that I'll try to use to create the PW CD.
My System SpecsSystem Spec
06 Feb 2014   #27
boweasel

Windows 7 home premium 64 bit
 
 

So I created the PW boot disk. When I boot from it I get a menu with 3 choices - Boot from Partition Wizard Boot Disk, Boot From Partition Wizard Boot Disk (Safe Mode), and Boot from Hard Drive. Both of the first 2 options give me a black screen with file name paths and a lot of periods (much like the BitDefender boot disk). Then it scrolls through more black screens with white lettering before stopping at a screen that has as its last entry: pci 0000:0015.0: PCI bridge to [bus 02-02]. It just stays there. Other phrases on the page are PCI: Probing PCI hardware, PCI: Using configuration type 1 for extended access, and a whole lot of raid6: stuff.

Where is that sledgehammer?
My System SpecsSystem Spec
06 Feb 2014   #28
gregrocker

 

The issue is likely a Linux disk not booting for UEFI, so boot the disk as a Legacy CD and not UEFI CD.

More on BIOS choices for HP Omni's: HP Omni Desktop PCs - BIOS Settings for the Leon Motherboard

The Boot Order section says the UEFI always has priority so you may need to find a way to force disk to boot as Legacy. It says to drag the device selected to the top after selecting it with Enter key.

If not then the flash stick method will need to be altered using Option One in UEFI Bootable USB Flash Drive - Create in Windows to boot as a UEFI installer. This is also worth a try since you want an alternative to disk that will boot as either UEFI or Legacy.
My System SpecsSystem Spec
06 Feb 2014   #29
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
The issue is likely a Linux disk not booting for UEFI, so boot the disk as a Legacy CD and not UEFI CD.

More on BIOS choices for HP Omni's: HP Omni Desktop PCs - BIOS Settings for the Leon Motherboard

The Boot Order section says the UEFI always has priority so you may need to find a way to force disk to boot as Legacy. It says to drag the device selected to the top after selecting it with Enter key.
Yeah, there's 2 sets of boot devices, each with their own priority, so in the BIOS I disabled the CD from UEFI and booted the Partition Wizard. No difference. Same non result.
Quote   Quote: Originally Posted by gregrocker View Post
If not then the flash stick method will need to be altered using Option One in UEFI Bootable USB Flash Drive - Create in Windows to boot as a UEFI installer. This is also worth a try since you want an alternative to disk that will boot as either UEFI or Legacy.
I probably won't get to this until tomorrow. I am filled with a complete lack of confidence that it will do anything to erase the total disappointment with which every step has bludgeoned me. No offense to you gr. You've been great.
My System SpecsSystem Spec
06 Feb 2014   #30
gregrocker

 

Can you arrow down to select the Legacy DVD and then HD, select enter, then drag each to the very top as the tutorial implies you can do? This may be why HD is not booting because it's attempting UEFI HD boot since that is higher in the priority list.

I would also disable Floppy if not remove it from the PC as this alone can cause a PC not to boot or function correctly.

At this point I think there's still the chance you are missing a setting elsewhere in BIOS that enables/disables Legacy. But it could be as simple as a bad installer not able to boot either as UEFI or Legacy when trying both.

I have asked for more help on this. There may be others who know these older All-In-Ones and the type of hybrid early UEFI they had.
My System SpecsSystem Spec
Reply

 HP All-In-One passes HP Diagnostics but wiil not start




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Dell Inspiron N5110 passes all diagnostics but freezes
Hello, I have a Dell Inspiron N5110 that freezes randomly. I cannot figure out what the issue is, no matter what I do or read in Event Viewer. System : - Intel i5 2430m 2.4GHz; - 6GB DDR3 (4+2GB) Samsung 1333MHz; - 320GB Western Digital WD3200BPVT HDD; - Intel HD3000 + NVidia GT 525M...
General Discussion
Diagnostics policy service won't start - Connected, but no internet
For some reason my laptop does not connect to my wireless network. It says I have "limited access." I tried troubleshooting as administrator and it says diagnostics policy service will not start. All other gadgets in the home work. I have tried so many methods to fix this and I just cannot find any...
Network & Sharing
Windows will not start. Stuck in Test Diagnostics Screen
Hello all, I know I had a malware infection, but I used Malware bytes and "quaranteened" the infected files, but now windows will not start and goes immediately to a screen that gives me three options. Test Memory Test System Exit All tests have been ran and complete with no errors, but...
System Security
Build 7601-Windows will not start to carry out diagnostics.
Hi, A short foreword first... Over the weekend (25-26 Jan)I installed a licensed copy of windows 7 on a newly partitioned drive, (all formatted etc), I normally use win 8.1 but I was experiencing problems with an application and I knew it worked on '7', so I wanted to revert back just solely for...
Windows Updates & Activation
can ram be bad even though it passes all tests
ok i have a question. i ran all tests on my ram sticks i have in my laptop. everything passes no matter what ram test i run... can ram still be bad and just not picked up buy tests.. reason i ask is i did a memory assessment speed and i it came back as 1778.38mb to me that seems slow..... a few...
Performance & Maintenance
So as time passes by...
...as time passes by,MSSE is out for a while now,new NIS is out,and few other security apps are out,what do most of us use as a main antimalware app? It was Avast before,and now? Personally,I'm using MSSE even without Malwarebytes,and it serves me quite good,but maybe something better is out so I...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App