explorer.exe - Application Error

Pawankg · 16 Jan 2014

Hi,
When I am try to boot my laptop, I am getting below error:

explorer.exe - Application Error
The application was unable to start correctly (0xc0000022). Click OK to close the application.

After clicking OK, a blank screen appears with only mouse remain active. Please help me to get rid of this problem.
I can go to task manager and from there when i click New Task>Browse>C:>Windows>explorer.exe>Run as Admin - The system works normally.

I am using Dell Inspiron laptop, with Windows 7 64 bit.

I am using Kaspersky AV and remember a few days back it suggesting a few corrupt DLL files which i deleted and after that this problem started occurring.

Regards,
Pawan

archer · 17 Jan 2014

Hi Pawan, Welcome to Seven forums.

run a SFC/Scannow to completely scan the whole system and repair all missing, corrupted or broken system files. If some system files required by the system cannot be found properly, an application error 0Xc0000022 can also happen. The sfc /scannow command (System File Checker) thoroughly scans the integrity of all protected Windows system files and automatically replaces the incorrect, corrupted, broken, or damaged versions with the correct versions if possible. To do this, just go to Start, run, type "sfc/scannow" within the box and press Enter to continue.

You can refer to this tutorial. SFC /SCANNOW Command - System File Checker

Do SFC SCAN atleast 3 times.

Please boot to the recovery environment ('Repair your computer' in the boot menu) and open a Command Prompt Window there.
At the prompt type DIR C:\Windows and hit the Enter key - if it comes back 'file not found' then try DIR D:\Windows etc. until you get a listing.
Once you have that listing, type the following command

DIR <drive>:\Windows\System32 /AR /S
where <drive> is the drive letter found above

and see what the response is.

If there's more than half a dozen files listed, then you need to run the following command

ATTRIB -R <drive>:\Windows\System32\*.* /s

You will get a large number of errors - don't worry about that.
now reboot to normal windows, and see whether the problem has changed.

DO NOT run the command if there's only a few files listed!!

Pawankg · 18 Jan 2014

Thanks for the reply Archer.

I tried all the step suggested in your post but still the problem is unresolved.

After running sfc / scannow command i received below details:

Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

I checked CBS.log and below details are mentioned there:

2014-01-15 21:48:26, Info CSI 00000191 [SR] Beginning Verify and Repair transaction
2014-01-15 21:48:31, Info CSI 00000193 [SR] Cannot repair member file [l:22{11}]"vcomp90.dll" of Microsoft.VC90.OpenMP, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-15 21:48:33, Info CSI 00000195 [SR] Verify complete

2014-01-15 21:55:41, Info CSI 00000307 [SR] Repairing 1 components
2014-01-15 21:55:41, Info CSI 00000308 [SR] Beginning Verify and Repair transaction
2014-01-15 21:55:41, Info CSI 0000030a [SR] Cannot repair member file [l:22{11}]"vcomp90.dll" of Microsoft.VC90.OpenMP, Version = 9.0.30729.6161, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-15 21:55:41, Info CSI 0000030c [SR] Repair complete
2014-01-15 21:55:41, Info CSI 0000030d [SR] Committing transaction
2014-01-15 21:55:41, Info CSI 00000311 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

Please suggest if there is something else i can try.

Regards,
Pawan