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Windows 7: Windows restarts randomly without BSOD

19 Jan 2014   #1
undisputed

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows restarts randomly without BSOD

Recently my computer has started to either freeze or reboot randomly. In the Event Viewer I can see the following errors:

  • The previous system shutdown at 12:40:12 on ‎19/‎01/‎2014 was unexpected.
  • Session "Circular Kernel Context Logger" failed to start with the following error: 0xC0000035
  • Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
    . This is often caused by incorrect security settings in either the writer or requestor process.

    Operation:
    Gathering Writer Data

    Context:
    Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Name: System Writer
    Writer Instance ID: {1c62e69c-af41-475b-87e5-b561e67a3c54}
The Volume Shadow error I know how to resolve. I need to reinstall Kaspersky. I don't believe this is causing the reboot or freezing as I have had this error previously without any adverse effects.


Speccy has published the system specs here: http://speccy.piriform.com/results/G...OCrMbUjMY7aJtZ


I've also attached the SF Diagnostic tool zip file.


Any ideas on where the issue may reside?




Attached Files
File Type: zip SF_19-01-2014.zip (1.37 MB, 2 views)
My System SpecsSystem Spec
.
19 Jan 2014   #2
Ccasarguedas

Windows 7 Ultimate SP1 64 Bits
 
 

How recentely is this happening? I mean, a week or just few days ago? Do you recall installing any new app or device on you computer before this started to happen?
My System SpecsSystem Spec
19 Jan 2014   #3
undisputed

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It started happening a couple of weeks ago. Now that you mention it, I had to swap the boot SSD out. The OCZ drive failed so I replaced with a Samsung EVO SSD.

I've decided to do a clean reinstall of Win 7. Hopefully that will fix any software issue.
My System SpecsSystem Spec
.

19 Jan 2014   #4
Ccasarguedas

Windows 7 Ultimate SP1 64 Bits
 
 

Ok then. Just let us know how it went.
My System SpecsSystem Spec
19 Jan 2014   #5
undisputed

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Looks like the reinstall hasn't fixed it

It froze after the reinstallation. I've just cloned and swapped out the SSD with a new one I had purchased for my laptop.

I'll leave it running over night. It normally has crashed by the morning.
My System SpecsSystem Spec
20 Jan 2014   #6
undisputed

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Swapping the SSD hadn't fixed it either.

I'll probably reseat the RAM tonight and run a mem test overnight
My System SpecsSystem Spec
20 Jan 2014   #7
andrew129260

Windows 10 Pro
 
 

Try replacing your sata cables with new ones.

Does event viewer show any disk errors under system?
My System SpecsSystem Spec
22 Jan 2014   #8
undisputed

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ran overnight memory test. No issues reported

Event viewer doesn't show any errors with the disk. The only error I'm seeing now which I wasn't seeing before the reinstall is:

Quote:
Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
I've replaced all SATA cables.

Let's see what happens

EDIT: Fixed the restore point error with these two articles:

http://support.microsoft.com/kb/2506576
Attempts to enable Windows System Protection fail
My System SpecsSystem Spec
23 Jan 2014   #9
undisputed

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Its still crashing.

Could it be the PSU at fault?
My System SpecsSystem Spec
23 Jan 2014   #10
andrew129260

Windows 10 Pro
 
 

Please update your system specs so we can help you better:

System Info - See Your System Specs

Okay, so you have completely reinstalled windows and your still having issues?

You have looked for all updated drivers from the motherboard manufacture as well as graphics?

Although maybe perhaps your install disk is faulty. Where did you get it?

It could very well possibly be hardware related.

If you have a test psu or another one to get your hands on you could try that.
My System SpecsSystem Spec
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 Windows restarts randomly without BSOD




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