Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Indexing and Searching broken

25 Jan 2014   #51
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Just a random thought, may not help. Reboot the system and recheck.


My System SpecsSystem Spec
.
25 Jan 2014   #52
grandpavic

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Hmmm,

Did you rebuild the index? I might not have asked you to do that, but please do it now.
The searchindex crawler takes a while to populate the index. Rebuilding it speeds up that process.

While you're waiting for the Index to rebuild, please follow this tutorial: SF Diagnostic Tool - Using for Troubleshooting

I'll be able to read event logs and see what services are running.

Post the resulting output per the tutorial.

Thanks
Happy reading!!


Attached Files
File Type: zip SF_25-01-2014.zip (541.9 KB, 1 views)
My System SpecsSystem Spec
25 Jan 2014   #53
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Yeah, this is the fun part....system log analysis. I'll be a while.

Bill
My System SpecsSystem Spec
.

25 Jan 2014   #54
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Just a random thought, may not help. Reboot the system and recheck.
Thanks Gary.

grandpavic: If you haven't already done so, please restart your system and try a search in
the start menu search box
an explorer search box
an explorer address bar

If they all fail, then we'll try moving the Index location
if any errors are reported, please post it/them
if any search succeeds do NOT move the Index location.


Help moving the location:
Navigate to C:\ProgramData\Microsoft
New folder: SrchIndex
>> answer UAC prompt

Open Indexing Options
Click advanced and type:
C:\ProgramData\Microsoft\SrchIndex
into the New Location text box
click OK
clcik close
Then restart your system

try a search again in all three locations as above.
My System SpecsSystem Spec
25 Jan 2014   #55
grandpavic

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Quote   Quote: Originally Posted by Britton30 View Post
Just a random thought, may not help. Reboot the system and recheck.
Thanks Gary.

grandpavic: If you haven't already done so, please restart your system and try a search in
the start menu search box
an explorer search box
an explorer address bar

If they all fail, then we'll try moving the Index location
if any errors are reported, please post it/them
if any search succeeds do NOT move the Index location.


Help moving the location:
Navigate to C:\ProgramData\Microsoft
New folder: SrchIndex
>> answer UAC prompt

Open Indexing Options
Click advanced and type:
C:\ProgramData\Microsoft\SrchIndex
into the New Location text box
click OK
clcik close
Then restart your system

try a search again in all three locations as above.

See Event 1519 thru 1526 in the EventApp.txt file. The index gets loaded, but there is a problem accessing the items that have been indexed.

A search appears to work in the Explorer address bar but if there is no match, it throws the search criteria to IE and tries to find it as a url!!!
My System SpecsSystem Spec
26 Jan 2014   #56
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Yeah, that's what I saw too. Error 3036 is a warning and research seems to indicate it is benign. there are some discussions about a files or files in the user profile being damaged, and other discussions point to Outlook or Live Mail. Do you use either?

There is one suggestion I found that I'll hold on until everything else is exhausted - it is a registry change. If you can fix this through normal Windows configuration as we've done through this thread, then that's always the best remedy.

Since it is reported on your user profile, I'm going to suggest that you create a new user and see if that user has the same problem. If the new user does not have the search problem, then we can figure out why your user profile does. You could move your current user profile to a new one, but I think that would just carry the problem over.

The explorer address bar results are interesting. Let me make sure I understand
>> if there are matches, they are displayed, if there aren't matches, the search looks on the Interent. That's the way it's supposed to work, so that's promising. I also want to be clear on when you got these results, prior to moving the Index location or after the Index location was moved?

Take a look at Indexing Options for me, what is the staus today?

Make a new user, standard is fine, and try the three search locations on that user.

Thanks for hanging in there through all of this minutae - you're giving me excellent feedback which makes this much easier.

Bill
-
My System SpecsSystem Spec
26 Jan 2014   #57
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

This is unrelated to the search issue. There are WMI 10 errors in the log and it is a known issue.

Please run this MS Fixit to stop cluttering up your event log with error code 10
Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2
My System SpecsSystem Spec
26 Jan 2014   #58
grandpavic

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Yeah, that's what I saw too. Error 3036 is a warning and research seems to indicate it is benign. there are some discussions about a files or files in the user profile being damaged, and other discussions point to Outlook or Live Mail. Do you use either?

There is one suggestion I found that I'll hold on until everything else is exhausted - it is a registry change. If you can fix this through normal Windows configuration as we've done through this thread, then that's always the best remedy.

Since it is reported on your user profile, I'm going to suggest that you create a new user and see if that user has the same problem. If the new user does not have the search problem, then we can figure out why your user profile does. You could move your current user profile to a new one, but I think that would just carry the problem over.

The explorer address bar results are interesting. Let me make sure I understand
>> if there are matches, they are displayed, if there aren't matches, the search looks on the Interent. That's the way it's supposed to work, so that's promising. I also want to be clear on when you got these results, prior to moving the Index location or after the Index location was moved?

Take a look at Indexing Options for me, what is the staus today?

Make a new user, standard is fine, and try the three search locations on that user.

Thanks for hanging in there through all of this minutae - you're giving me excellent feedback which makes this much easier.

Bill
-
I haven't tried moving the index to a new location yet. I will try that now.

Oh yes, I do have another regular user on the computer and I get the same search results as I do with my account.
My System SpecsSystem Spec
26 Jan 2014   #59
grandpavic

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Make a new user, standard is fine, and try the three search locations on that user.

Thanks for hanging in there through all of this minutae - you're giving me excellent feedback which makes this much easier.

Bill
-
I was headed to change the index location when I discovered .... I had been in trying to do some searches in the second account and it appears that it has placed all of these things into the locations to be indexed.


Attached Thumbnails
Indexing and Searching broken-ilocations.jpg  
My System SpecsSystem Spec
26 Jan 2014   #60
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hey, that looks normal... well more normal. Let's catch up to each other.

Did you fix the WMI 10 using MS Fixit in post 57?
No??
Please do - it will make reading the Event logs easier - it gets reported as Level: Error when it's a only a reporting bug MS introduced after SP1

Searches still don't work in either account. Correct?

In any of the three locations?

I thought that one the main account you got some kind of result and I asked for clarification.
>> Your statement "It searched the Internet when no match was found"
>> I wanted to know what it did otherwsie - did it ever find a match.... did you ever get a search result?

Have you moved the Index Location?

Perhaps we need to clean up this standard user account as well.
Let me think on this a bit.

Any more accounts?

Bill
-
My System SpecsSystem Spec
Reply

 Indexing and Searching broken




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
How can I fix Indexing freeze and make Indexing run faster.
I am trying to index an external hard drive. It has take a day so far and it hasn't moved past a certain point for a few hours 1,787,175. How can I fix this. How can I found out which file is causing the indexing program to freeze. Once I get it fixed how can I make indexing run faster. It takes...
General Discussion
indexing and searching hundreds of PDFs
I am looking for a program that can index search huge amounts of PDF files. It also should have advanced search capabilities (phrases, list of words, dates etc) and it should have result previews. Any ideas? The one I came across is copernic desktop. But I didn't find the advanced...
Software
Searching for broken Creative E-MU 1820m SoundInterfaces
Hi folks, i have a sound interface from Creative E-MU 1820m, but it makes no sound. I searching for other broken E-MU 1820m sound interface to find a configuration that correctly works. If You have a broken E-MU 1820m please send me a message Thanks to all, `/:-)>
Sound & Audio
indexing?
how do u look up which files are indexed?
General Discussion
Indexing and searching external drives
Is there a way that I can search and index external drives and USB flash drives from the Start button search?
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App