Computer shuts off while playing

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  1. Posts : 10
    Windows 7 Home Premium 64bit
       #1

    Computer shuts off while playing


    Hello,

    In advance, sorry for my English

    Computer shutting down after 30 mins gaming, some times after 1-2 hours without blue screen...

    I've cleaned my fan, thermal paste replaced, Windows 7 Home premium 64 bits re installed, all drivers updated. BIOS updated and default settings set. Also I've bot notebook cooler fan pad. Temperatures of CPU, GPU and motherboard during gaming never over 70 deg. C.

    I've checked power output from battery charger to computer, it's 19,6 V, so it's OK. Laptop always on charger, without battery. With battery and without it's keep shooting down.

    In attachment there is BOSD files after computer crashed.
    Computer shuts off while playing Attached Files
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    There is no dmp file in your attachment, so its likely shutting down due to a thermal issue.

    Provide temperatures of your system using this:
    Speccy - Advanced System Information Tool
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    There is in attachment 2 pictures, 1st before gaming, 2nd during gaming. I'm observing always those temperatures during gaming, some times it's coming up to 70 deg. C (CPU and motherboard), GPU usually not more than 67.
    Attached Thumbnails Attached Thumbnails Computer shuts off while playing-before.png   Computer shuts off while playing-during-gaming.png  
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    That doesn't look to bad to me.

    If you look in C:\Windows\Minidump.....is there a file with a .dmp extension present?
      My Computer


  5. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    No, in C:\Windows\Minidump there is no .dmp file.

    Crash happens usually when i'm coming to place where is lots of people, bosses...
    Attached Thumbnails Attached Thumbnails Computer shuts off while playing-minidump.png  
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Stress test your graphics card:
    Video Card - Stress Test with Furmark

    then do this one:

    NVIDIA/AMD Video Card - Test with OCCT
      My Computer


  7. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    I did pass both tests, and no malfunction were found, looks like :)

    Here's 1 picture with FurMark with temperatures after aprox. 10 mins testing and OCCT report pictures in .zip file. OCCT has requested me update the DirectX to latest version, so maybe that can be reason.
    I didn't had time to check it, so i'll check it and give you feed back.
    Attached Thumbnails Attached Thumbnails Computer shuts off while playing-furmark.png  
    Computer shuts off while playing Attached Files
      My Computer


  8. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Computer still have crashes..
    In C:\Windows\LiveKernelReports\WATCHDOG after each crash appears .dmp file..

    I attached file which appeared after last crash
    Computer shuts off while playing Attached Files
      My Computer


  9. Posts : 10
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    can anyone help please?
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Code:
    6: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`08421000 fffff880`08f06000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Jun 21 18:36:16 2013 (51C41788)
        CheckSum:         00AB87FF
        ImageSize:        00AE5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Mini Kernel Dump does not contain unloaded driver list
    Have you checked for an updated video display driver?
      My Computer


 
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