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Windows 7: Complete wrong Windows recovery disk and driver disk sent by lenovo!

28 Jan 2014   #31
slade1style

windows 7 home premium 64 bit
 
 

I am still missing the Ethernet controller that I have just been infirmed is becauseci am not paying vat tent I on and that I just ignored the most prominent instruction by not plugging the either net cable in during install and I guess that he is saying it won't install unless I do everything all over again! I was just about to go to the link you left for it to. And the other drivers missing are the Universal Serial Bus (USB) CONTROLLER and the other one says UnKnown device. all three are located under other devices in the device manager. Thanks again for your help I apologize if I am not so good at this I'm really trying!


My System SpecsSystem Spec
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28 Jan 2014   #32
maxie

windows 7 home 64bit
 
 

Hey its ok ... Try the Link i posted to get the Earthnet Driver .. You also need the Chipset Driver .. Let me know how they go .. Then we shall sort the other one out
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28 Jan 2014   #33
slade1style

windows 7 home premium 64 bit
 
 

Ok so every thing but the unknown device which in the and properties it says it is ACPI/VPC2004 and I have not one clue what that is....
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28 Jan 2014   #34
maxie

windows 7 home 64bit
 
 

Its for the Lenovo Energy Management Software for Microsoft Windows 7 (32-bit, 64-bit) -.. You will find it in the Link
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28 Jan 2014   #35
slade1style

windows 7 home premium 64 bit
 
 

And we have lift off every thing is installed and appears to be working properly so I am forever grateful to you and thank you for your patience I mean that it has really been an experience that has taught me quite a lot and I am truly grateful!
You are an absolute awesome individual.......
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28 Jan 2014   #36
maxie

windows 7 home 64bit
 
 

You are most welcome Can you Please now mark the Thread as solved ...
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28 Jan 2014   #37
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by slade1style View Post
I am sorry I am just very overwhelmed by all the information and I apologize for disturbing you really I made a mistake that happen to some people. Any way I guess this means that is why the three drivers left won't install. I am new to this and it is somewhat difficult for me to get it right so if I have to start all over again then I guess that is what I will have to do. But really for some one who has never done this type of technical actions and is just trying his best to learn because lenovo screwed him over and is offering no help for a large amount of money spent I would say that I am frustrated and doing my best thank you for the reminder that I am not paying close enough attention I will do better and hopefully not disturb any one else
Some of us here do not mind helping and understand that corresponding with someone is more reassuring that reading a tutorial and trying to figure things out for yourself. It is not a bother to help.
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28 Jan 2014   #38
gregrocker

 

We are glad to help. I only wanted to point out this is all covered in tutorial as a reminder.

Let us know if there are any other missing drivers. If Unknown Device, in Device Mgr click on the Device, then Details tab, dropdown Hardware ID. Copy and paste back the code from first line.
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28 Jan 2014   #39
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by slade1style View Post
I am sorry I am just very overwhelmed by all the information and I apologize for disturbing you really I made a mistake that happen to some people.
Don't worry about it, no need to apologize...everyone (or almost everyone) makes mistakes. It can be very daunting if you dont do this regularly, we were all in your shoes when we first started. Keep asking back as much as you need to.
My System SpecsSystem Spec
28 Jan 2014   #40
matts6887

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Just install windows yourself, it`s very easy and we`re here to help, burn a 64 bit dvd and you`ll have windows installed in 15 minutes.

How did your warranty get screwed up just from ordering some dvd`s ?

Don`t you know when your warranty is up ?

Don`t you have paperwork ? A receipt ? A bank statement ?

I can`t believe you just can`t call and say hey, you sent me the wrong software and they won`t send you what you want

I agree with AddRam here; definitely go for trying to install windows 7 if you can somehow get the right media with the install files on it. And yea; I too would be considering taking legal action against them if need be as for them to tell you your warranty is expired; if in fact it isnt; is just ridiculous.
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 Complete wrong Windows recovery disk and driver disk sent by lenovo!




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