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Windows 7: Cannot access Windows Installer - can't reinstall

26 Jan 2014   #41
ehwj

Win7 Home Premium 64-bit SP 1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I wanted to make sure everyone in the thread understood the difference, that's all. There seemed to be a rush to reinstall when the Win7 installer service is reparable if all steps are completed.

Now for the fourth time will you please answer Derek's question?
Slow down --
May be hard for you to believe but within a very short time this afternoon I got replies from at least 4 maybe 5 people. Some with replies that seemed in point others maybe not so much. I was not inclined to follow everyone's suggestions at the same time. Then when I was told the way I had run the program was OK and it failed to reinstall windows installer.
Then when you talked in terms of me not knowing what I needed and hijacking the thread I have no idea who you are and why you are jumping in.

OK now that is off my chest, back to Derek. I reran the Windows_Installer.reg. This time right clicking on the reg file and selecting merge. Popup said Windows Installer was fixed.
That may be so, but when I try to install a application I get error message that cannot install. Error message reads: "The Windows Installer Service could not be accessed.This can occur if the Windows Installer is not correctly installed. . Contact your support personnel for assistance.

I am way over my head in all this. I am more than open to suggestions. What else can I try to reinstall Windows Installer service?????


My System SpecsSystem Spec
.
26 Jan 2014   #42
gregrocker

 

No one said you were hijacking the thread. What are you talking about?

You wrote that the last thing you wanted to do was reinstall, yet the thread was headed entirely in that direction so I only intervened to clear up possible confusion by others that the Installer service which you cannot get started is not related to Win7 installer which reinstalls Windows. This is a frequent source of confusion which I have seen derail threads here before in the past five years.

I even consulted with the Admin of the forums who suggested I clarify this.

Why you took this personally I have no idea. I was trying to help you. I have helped solve this issue perhaps a hundred times before here.
My System SpecsSystem Spec
26 Jan 2014   #43
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

We can't move forward until you verify that the Windows_Installer.reg file was merged and the sc delete msiserver was successful.


If you're confused go back to post# 6 and follow Andrews instructions in that post.
My System SpecsSystem Spec
.

26 Jan 2014   #44
ehwj

Win7 Home Premium 64-bit SP 1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
No one said you were hijacking the thread. What are you talking about?

You just wrote that the last thing you wanted to do was reinstall, yet the thread was headed entirely in that direction so I only intervened to clear up confusion by others that the Intsaller service which you cannot get started is not related to Win7 installer which reinstalls Windows. This is a frequent source of confusion which I have seen derail threads here before in the past five years.

Why you took this personally I have no idea. I was trying to help you. I have helped solve this issue perhaps a hundred times before here.

Good luck.

Unsubscribed.
And your point is well taken. I've been at this for almost 12 hours living on coffee and hoping I would have time to eat. Didn't take personally, but I was a little testy. I didn't hijack the thread but you said it had been hijacked and since this is my first posting to this I wanted to be sure no one thought it was me. Anyway sorry for any misunderstandings and Thank you for making sure I understood your concern.
My System SpecsSystem Spec
26 Jan 2014   #45
ehwj

Win7 Home Premium 64-bit SP 1
 
 

Quote   Quote: Originally Posted by Slartybart View Post
We can't move forward until you verify that the Windows_Installer.reg file was merged and the sc delete msiserver was successful.


If you're confused go back to post# 6 and follow Andrews instructions in that post.
Wow --- Posts coming in faster than I can type. Anyway I ran again. This time with right click and select Merge. Message said successful, but when I tried to install a program said Windows Installer not installed. FWIW I'm not sure if it is relevant, but a search for < msiexec.exe > shows no file by that name.
My System SpecsSystem Spec
26 Jan 2014   #46
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

ehwj: Greg is a big help around here, I was discussing this thread and trying to get his help to avoid a reinstall if possible.

Anyway, it's getting late here, I was up at 4 am and think it might be a good time to call it quits for tonight. You have everything you need if it's decided that a reinstall is the only avenue.

You have some good folks here that might be able to help you avoid that.

I'll read any updates tomorrow.

Bill
-
My System SpecsSystem Spec
26 Jan 2014   #47
ehwj

Win7 Home Premium 64-bit SP 1
 
 

Thanks for all your help. And despite what ever happened when the dust clears let Greg know he helped and it is appreciated.
What is my next step?
My System SpecsSystem Spec
26 Jan 2014   #48
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Just thought of something:

navigate to c:\ in an explorer window and type
msiexec
in teh search box

anything found this time?

What's the next step - I'm hitting the sack.
My System SpecsSystem Spec
27 Jan 2014   #49
andrew129260

Windows 10 Pro
 
 

If I remember correctly you stated you had issues running programs as well. I wonder if you set the file extensions to default if that would help/solve the issue...

See here: Default File Type Associations - Restore

1.) Please pay attention to the information and instructions in the tutorial that is linked.

Download the exe reg file as well as the msi reg file. Double click the downloaded files and click yes to continue, then ok. Restart the pc.

Any different?
My System SpecsSystem Spec
27 Jan 2014   #50
ehwj

Win7 Home Premium 64-bit SP 1
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
If I remember correctly you stated you had issues running programs as well. I wonder if you set the file extensions to default if that would help/solve the issue...

See here: Default File Type Associations - Restore

1.) Please pay attention to the information and instructions in the tutorial that is linked.

Download the exe reg file as well as the msi reg file. Double click the downloaded files and click yes to continue, then ok. Restart the pc.

Any different?
Happy to do so . But before I do, may I mention that when I find a program I cannot open the error message says the the executable has been changed or moved. When I search for that executable it is not found. For example cannot open Quicken 2014. Error says qw.exe has moved or cannot be found. Search does not turn up qw.exe.

Is this an indication of file type associations?

I went ahead and merged the msi and exe reg files. Rebooted. Unfortunately - no change. Still cannot install/uninstall/change or repair programs.
My System SpecsSystem Spec
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 Cannot access Windows Installer - can't reinstall




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