While opening any map it keeps loading


  1. Posts : 2
    windows 7 home premium 32
       #1

    While opening any map it keeps loading


    Hello everybody.

    I am busy to make my old Gaming laptop ready to use for my mother. (no not a gamer if you think so)
    There is only 1 problem and this happens sometimes.

    When I open any map, so let's say My documents I get to see a empty map and on the left side of the screen you can only see the root directories (So no Subs) and on everyone there is a magnifying glass.
    The loading of this is endless and there is no error message.
    Even when i go to the configuration screen it is empty.

    Internet and programs are running fine.

    Some time the problems solves itself (but that can take a lot of time).
    Restart does the trick for a while.
    So ..... not consistent

    https://www.dropbox.com/s/y6lt7p52poke7yn/Problem1.png
    Here is a screen shot

    Can someone help me?
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    If your giving the pc to your mother, just reformat and reinstall windows.

    Clean Install Windows 7 <----custom built machine

    Clean Reinstall - Factory OEM Windows 7 <--OEM hp, Asus, acer, etc.
      My Computer


  3. Posts : 2
    windows 7 home premium 32
    Thread Starter
       #3

    Yes that would be the easy way only de code on the windows 7 sticker is worn out.
    You can't make anything of the code anymore.
    So activating windows will be a problem than.

    Are there other options?
      My Computer


  4. Posts : 4,566
    Windows 10 Pro
       #4

    You might be able to find out your windows product code from speccy.

    See here:

    Speccy - Advanced System Information Tool
      My Computer


 

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