Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer locks up during certain games, event viewer included

13 Feb 2014   #101
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
I don't know about the Windows failing to become active but you might see if you have a restore point prior to the problem.
System Restore
That little problem just required a reset, problem is fixed. Unfortunately this main topic is not fixed yet, its not the power supply either, i had it checked today. Sigh running outta options here


My System SpecsSystem Spec
.
13 Feb 2014   #102
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Did they test the PSU under a load, that is with w7 booted?
Oh, never mind, you tested it back at post #57.

I know next to nothing about games and how they effect hardware. I have seen Steam, for one, cause issues though.

Have your tried disabling the other two audio devices, as an experiment?
My System SpecsSystem Spec
13 Feb 2014   #103
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Did they test the PSU under a load, that is with w7 booted?
Oh, never mind, you tested it back at post #57.

I know next to nothing about games and how they effect hardware. I have seen Steam, for one, cause issues though.

Have your tried disabling the other two audio devices, as an experiment?
No dice, honestly got no idea what to do now, bloody computer shop is gonna drain me dry and probably still not fix my issue
My System SpecsSystem Spec
.

13 Feb 2014   #104
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Well mate I don't know what it may be. Without looking back, you have done these:

Checked HDDs with a test utility
Run memtest86+
Run Furmark to check the GPU
Disabled audio, each in turn, 3 of them
Checked out the PSU
Update GPU drivers
Swapped GPU for a test
Run Prime96 to test the CPU
Cleaned dust out
Run through Greg's troubleshooting steps

All I can think of, and it's just a shot in the dark, is too remove all PSU and data cables and reconnect them to confirm all are fully seated. You could even do that with the RAM sticks too.

You mentioned ASUS EC, I had that come up on a Z77 board I'm testing. I installed some Corsair cooler software and it gave the option to disable it for the reasons you saw. Type ASUS EC in the start Search field and see what you get, I got this which seems to relate to wireless adapters.

Computer locks up during certain games, event viewer included-asus-ec.png


My System SpecsSystem Spec
13 Feb 2014   #105
gregrocker

 

What were the results of the diagnostics install steps I took the time to write out for you, then never heard a word back?
My System SpecsSystem Spec
14 Feb 2014   #106
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
What were the results of the diagnostics install steps I took the time to write out for you, then never heard a word back?
Ive done pretty much everything except sfc scandisk, the last time i did that it took me 3 weeks just to get my computer to reboot because it did something to the hard drive. I pretty much also did the last step with only the SSD was brand new and the other HDDS unplugged and still did the issue.
My System SpecsSystem Spec
14 Feb 2014   #107
gregrocker

 

There is no SFC in the steps I gave you here:

Quote   Quote: Originally Posted by gregrocker View Post
What I would do is a diagnostic install:

Test your hardware one more time from Troubleshooting Steps for Windows 7

Unplug all but the target HD, wipe the HD with Diskpart Clean Command. Now there is nothing carried over from the previous install that can affect it at all.

Following the steps to Clean Reinstall - Factory OEM Windows 7 after actual install to single partiiton, get online to enable Automatically deliver drivers via Windows Update (Step 3) then run all rounds of Important and Optional Windows Updates.

After each requested reboot, test performance to determine if the freezes are happening. Don't install any programs except those needed to test performance fully, e.g. Flash player, a game, etc.

If not then once all Updates are installed, install programs one at a time with time to test performance in between each. This may isolate what is causing the freezes.

If the problem recurs just after install then it is likely hardware related. Strip the machine down to just the HD, mobo, GPU and CPU to see if it goes away. If so it may be a component or cable.

Stress test the CPU with CPU - Stress Test with Prime95 - Windows 7 Forums and Video with Furmark.

Hardware experts may add more steps.
But there's no way SFC should affect your HDD and I've never seen it have the problems you suggest. If so then you have serious problems which may need to be resolved before continuiing. Is there a thread for this, where we were helping your resolve SFC issues for 3 weeks?
My System SpecsSystem Spec
14 Feb 2014   #108
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

True, if any disk scan messed up the drive, the drive must be on its last legs as Suspected earlier.
My System SpecsSystem Spec
21 Feb 2014   #109
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Sorry for not being on guys, these last 2 months have been nothing but bad luck, now my car radiator is leaking and its gotta be replaced!
Anyway i think whoever said it could be audio drivers might be on to something, i did uninstall and reinstall the drivers after restarting my computer but the issue still persisted. While i went to my mums my dad did the same tests however they ended up going over 1 hour+!

It got me thinking that it could be out of 2 things now.
1. The USB sound card i use that i got from a plantronics headset to clear up static when i record videos or 2, the USB port i use from the motherboard could be damaged. I'm currently doing tests now to see if that's the case. If it is the sound card and its a hardware issue from that, i imagine i could get a replacement and if its software i could try seeing what might cause the crash because uninstalling didn't seem to help. But if it is the Motherboard USB port then i guess i can go get it sent off to be replaced. I will let you's know later
My System SpecsSystem Spec
22 Feb 2014   #110
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

What I meant was to run with only one audio driver for testing, disable two of them in rotation. You have 3 I think, Plantronics, Realtek, and maybe an HDMI one for the GPU card.
My System SpecsSystem Spec
Reply

 Computer locks up during certain games, event viewer included




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Error code 0xc000000d in event viewer. Causing computer to shut down?
Hello, Recently my computer has been shutting down without warning. I could be doing anything from playing far cry 4 to browsing the web. I looked into the event viewer and found the following error: 0xc000000d. I've looked into it but it sounds like everyone else who has that same issue can't...
BSOD Help and Support
Computer keeps restarting at random times. Event viewer report in post
My computer keeps restarting at ramdom time during the day. If I play a movie using vlc that restarts it every time. I tried running Linux to see if it was a windows problem and still happend. Tried running memtest and it goes into a infinite restart loop after 15 sec in memtest. I swapped out ram...
BSOD Help and Support
Computer randomly restarting, no useful information in event viewer
For the past few weeks my computer has been randomly restarting. It is more common when I'm playing a game. I originally thought that my processor was hitting the shut down temp I set in bios, but I started recording the temp and the time after that it shut down, that temp was never reached. The...
General Discussion
Event viewer log showing login times when computer is off
I have noticed that my event viewer log is showing successful logins when my computer is off. Is this normal? Does the system ever "log itself in" while its off?
Performance & Maintenance
Computer Hard Freezes with No BSOD or Event Viewer Logs
Howdy everyone. I've got a problem with my computer hard freezing (locking up, no input, have to perform a hard reboot) since July 15th. It seems impossible for me to diagnose this problem since I've never dealt with a recurring hard freeze before. My initial reaction was that the hardware was...
BSOD Help and Support
Computer locks up playing several games KERNEL ERROR in event log
Dell XPS 9100 with Windows 7 pro X64. Dell support is no help, they just keep saying it is a software issue because their boot diagnostic doesnt show any problems. It quite often makes me do a system restore before i can get back into windows after it happens. Event log says Critical type,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App