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Windows 7: Computer locks up during certain games, event viewer included

02 Feb 2014   #51
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I'm curious why testing the PSU requires jumpstarting the PSU which looks extremely dangerous.

Isn't testing sufficient?
I don't even know where to begin testing the PSU
I rang a comp shop thats about 20 min away, they think it could be CPU thermal paste (i don't see how) my graphics card or motherboard. Right now im replacing my 6950 with an old 450 gts i had and gonna run the tests again, if it happens again then i am sure this will eliminate the possibility that it is the graphics card, leaving 2 options. The motherboard or the PSU


My System SpecsSystem Spec
.
02 Feb 2014   #52
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by gregrocker View Post
I'm curious why testing the PSU requires jumpstarting the PSU which looks extremely dangerous.

Isn't testing sufficient?
No Greg the jump start is very safe only dismantling the PSU itself is dangerous and then only if that is done by either someone who doesn't know what they are looking for and if it has been running very recently. Usually unplugging the machine and powering on drains those large caps in the PSU.

It is just a matter of testing the sockets and leads to the board with a meter so it only involves volts up to a very max 12-13v and if it is that then there is something very wrong if you look at the tolerances given for those volts used in the machine. Now you can pull the 24 pin out and test or leave in situ I leave in situ and use the board as the negative (ground) point (board fixing screws) (black lead) and run the red lead into the back of the power pins. It is just a matter of seeing if the volts are within 5% + / - of the stated volts on the different coloured leads.
In fact you would need to put your tongue on the back of the 24 pin to get any effect and well I suppose there would be those who would try that but at worst it would just be very unpleasant (and a little moronic) LOL!!

It takes very little time to do the only thing is you must not use an analogue meter as it injects (usually 9volts) into a system to get the readings so you must use a digital meter.

But if you think it isn't worth the try then it really makes no odds to me as I said it would just take that possibility of the PSU being or going bad especially under load as Scott Mueller has quoted time and again that problems with PSU's are vastly underrated when a machine is not going properly.
I have never used one of these things, where could i get one? and how would i use it on the power supply (im guessing i would also leave the power supply unplugged while i did this)
My System SpecsSystem Spec
03 Feb 2014   #53
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by MajorFoley View Post
I don't even know where to begin testing the PSU
I rang a comp shop thats about 20 min away, they think it could be CPU thermal paste (i don't see how) my graphics card or motherboard. Right now im replacing my 6950 with an old 450 gts i had and gonna run the tests again, if it happens again then i am sure this will eliminate the possibility that it is the graphics card, leaving 2 options. The motherboard or the PSU
Links are in post #48, the blue underlined text will open a tutorial.

To show volts and much more, download and install HWinfo for your 32 bit or 64 bit system.
HWiNFO, HWiNFO32/64 - Download

Scroll down to the green "Download Installer" button.
My System SpecsSystem Spec
.

03 Feb 2014   #54
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No you would leave the power hooked up and instead of the paper clip if that is bothering you see this XSPC 24pin ATX Bridge Tool [5060175581327] - $2.00 : PC Case Gear

If you are in doubt then don't worry mate I am just saying that the PSU itself you should not attempt to take out and especially take apart if you do not know what you are doing. Otherwise you are only dealing with a very top voltage of +12 volts and I ma sure you may have touched a car battery's terminals at some time in your life and unless one is very stupid and say soaks their hands in brine for a few hours before doing that then they would have to be a moron and the worst thing that they would feel would probably be just a tingling sensation if that!

The multimeter mate you can pick up at Dick Smiths or any electronic outlet for just a few dollars you don't need anything elaborate say $10 or something, maybe even somewhere like Big W.
See Mini Digital Multimeter - Jaycar Electronics but DO NOT get the type in the pic

There is also this but it is really for people like me who do a fair bit with machines from time to time EZ Power Supply Tester with Voltage LCD Display [PS-TST3] - $25.00 : PC Case Gear


Attached Thumbnails
Computer locks up during certain games, event viewer included-analogue.png  
My System SpecsSystem Spec
03 Feb 2014   #55
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by MajorFoley View Post
I don't even know where to begin testing the PSU
I rang a comp shop thats about 20 min away, they think it could be CPU thermal paste (i don't see how) my graphics card or motherboard. Right now im replacing my 6950 with an old 450 gts i had and gonna run the tests again, if it happens again then i am sure this will eliminate the possibility that it is the graphics card, leaving 2 options. The motherboard or the PSU
Links are in post #48, the blue underlined text will open a tutorial.

To show volts and much more, download and install HWinfo for your 32 bit or 64 bit system.
HWiNFO, HWiNFO32/64 - Download

Scroll down to the green "Download Installer" button.
Ok and with HWinfo, what would i do? i dunno if i like the idea of jump starting it. My power supply is under warranty for another 10 months, thank god for 3 year warranty. The problem is the comp store i ordered from is like an hour drive and i hate going over bridges! so i might take it to them.
Also i just noticed something i keep hearing a little... well its not exactly a beep but its something like if a disc is quickly stopping and starting.
My System SpecsSystem Spec
03 Feb 2014   #56
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by MajorFoley View Post
Ok and with HWinfo, what would i do? i dunno if i like the idea of jump starting it. My power supply is under warranty for another 10 months, thank god for 3 year warranty. The problem is the comp store i ordered from is like an hour drive and i hate going over bridges! so i might take it to them.
Also i just noticed something i keep hearing a little... well its not exactly a beep but its something like if a disc is quickly stopping and starting.
No need to jump start, if the PC powers on we know it "works". HWinfo will tell you if the volts are correct, without them the current is irrelevant.
Download as instructed, run the program with Sensors Only checked, scroll down the window that opens to find.....

Computer locks up during certain games, event viewer included-hwinfo.png


My System SpecsSystem Spec
03 Feb 2014   #57
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by MajorFoley View Post
Ok and with HWinfo, what would i do? i dunno if i like the idea of jump starting it. My power supply is under warranty for another 10 months, thank god for 3 year warranty. The problem is the comp store i ordered from is like an hour drive and i hate going over bridges! so i might take it to them.
Also i just noticed something i keep hearing a little... well its not exactly a beep but its something like if a disc is quickly stopping and starting.
No need to jump start, if the PC powers on we know it "works". HWinfo will tell you if the volts are correct, without them the current is irrelevant.
Download as instructed, run the program with Sensors Only checked, scroll down the window that opens to find.....

Attachment 304654
Well, i got mine i guess


Attached Images
Computer locks up during certain games, event viewer included-hwinfo.png 
My System SpecsSystem Spec
03 Feb 2014   #58
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

That looks good for output. Now try running a game and watch the voltages to see if the +12V drops lower than 11.4
My System SpecsSystem Spec
03 Feb 2014   #59
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
That looks good for output. Now try running a game and watch the voltages to see if the +12V drops lower than 11.4
You mean i should run a game that normally causes the computer to lock up? Also how can i accurately see the voltage if i have to keep alt tabbing, doesnt seem exactly efficient? Does it keep logs?
My System SpecsSystem Spec
03 Feb 2014   #60
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yes, see the Logging Start button? Hopefully it will save a log if it locks up. The other alternative is to hook up a digital volt meter as has been described.
My System SpecsSystem Spec
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 Computer locks up during certain games, event viewer included




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