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Windows 7: Computer locks up during certain games, event viewer included

03 Feb 2014   #61
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Yes, see the Logging Start button? Hopefully it will save a log if it locks up. The other alternative is to hook up a digital volt meter as has been described.
yeah hopefully. um im also getting a warning before i do the test something about Asus EC (embedded controller) that could cause high load/latency and may affect system stability?


My System SpecsSystem Spec
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03 Feb 2014   #62
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by MajorFoley View Post
yeah hopefully. um im also getting a warning before i do the test something about Asus EC (embedded controller) that could cause high load/latency and may affect system stability?
That's odd, I have the Gen3 version of the motherboard you have and I don't have that warning nor do I have a setting in BIOS for it. HWinfo isn't a test pre se but a monitoring program.

I fooled with the logging feature and I think it will work even with a freeze or BSOD. The log starts right away, you need only to select where the log will be saved, I chose Desktop, if HWinfo quits running the log is saved at that point. It's in a CSV (comma separated value) format so needs Excel or compatible program to open it.
My System SpecsSystem Spec
03 Feb 2014   #63
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by MajorFoley View Post
yeah hopefully. um im also getting a warning before i do the test something about Asus EC (embedded controller) that could cause high load/latency and may affect system stability?
That's odd, I have the Gen3 version of the motherboard you have and I don't have that warning nor do I have a setting in BIOS for it. HWinfo isn't a test pre se but a monitoring program.

I fooled with the logging feature and I think it will work even with a freeze or BSOD. The log starts right away, you need only to select where the log will be saved, I chose Desktop, if HWinfo quits running the log is saved at that point. It's in a CSV (comma separated value) format so needs Excel or compatible program to open it.
Hmm im beginning the test now, this is also getting ridiculous, i have to reinstall everytime i use it once or it freezes on some intel management engine
My System SpecsSystem Spec
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03 Feb 2014   #64
gregrocker

 

Where are you getting the Intel software? Uninstall or don't install it.
My System SpecsSystem Spec
03 Feb 2014   #65
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Where are you getting the Intel software? Uninstall or don't install it.
Think it was some drivers for something i don't know
My System SpecsSystem Spec
03 Feb 2014   #66
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by MajorFoley View Post
yeah hopefully. um im also getting a warning before i do the test something about Asus EC (embedded controller) that could cause high load/latency and may affect system stability?
That's odd, I have the Gen3 version of the motherboard you have and I don't have that warning nor do I have a setting in BIOS for it. HWinfo isn't a test pre se but a monitoring program.

I fooled with the logging feature and I think it will work even with a freeze or BSOD. The log starts right away, you need only to select where the log will be saved, I chose Desktop, if HWinfo quits running the log is saved at that point. It's in a CSV (comma separated value) format so needs Excel or compatible program to open it.
First test nothing happened, 48 minutes with furmark on and hwinfo logging and no lockup occured. Now running prime 95 and furmark together with hwinfo logging
My System SpecsSystem Spec
03 Feb 2014   #67
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Ok i have the test results but i had to rename them to .txt, just rename it to .csv when you take a look at it


Attached Files
File Type: txt Test.txt (759.7 KB, 2 views)
My System SpecsSystem Spec
03 Feb 2014   #68
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The log was so you could have a look at the volts during stressing the machine.

Good new is the PSU remained stabled during whatever time the logging took, maybe hour and 15?, I don't understand their time stamps.
The 12V only varied .096V so I think the PSU can be ruled out as a cause of issues.
My System SpecsSystem Spec
03 Feb 2014   #69
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
The log was so you could have a look at the volts during stressing the machine.

Good new is the PSU remained stabled during whatever time the logging took, maybe hour and 15?, I don't understand their time stamps.
The 12V only varied .096V so I think the PSU can be ruled out as a cause of issues.
Thats kinda problematic then... if the problem is the motherboard or the videocard i don't think i will have the money to replace either of them... At least the power supply is on warranty and if thats not the cause...
My System SpecsSystem Spec
04 Feb 2014   #70
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I just read through the whole thread and noticed a couple of things.

Your snip of Prime showed it has run for 6 minutes, 8 hours or longer is the way to test with it, run Prime only. The temps should be OK, they are in that short run.

SATA cables are SATA cables, they all perform the same, the SATA 6GBs have a metal latch which is the only difference. Of course cables companies will say different to sell $25 cables.

The "not quite a beep" you hear, that may well be a hard drive, are the games installed on one? I didn't see where you'd run a hard disk check, I would recommend it one test per drive, the SSD doesn't need checked since it came late to the party.

Hard drive(s)test(s):
Pick one for your HDD brand or use Seatools.
7 Free Hard Drive Testing Software Tools

You said you did a memory test, was it the one below? It also needs to run a minimum of 8 passes, the tests vary a bit with each pass.

RAM (memory) test:
This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+

Problem are sometimes very hard to pin down so many tests are needed at times and some may take hours.



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