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Windows 7: Computer locks up during certain games, event viewer included

25 Jan 2014   #1
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 
Computer locks up during certain games, event viewer included

Hi guys, i was able to solve my BSOD issue regarding a couple of games on steam, however the lockup my computer sometimes receives has not yet been solved. it seems to be only happening with 1 game at the moment which is Company of Heroes 2. When i check the event viewer it comes up with this error but i have no idea on how to fix it. Its included in this post as a screenshot




Attached Thumbnails
Computer locks up during certain games, event viewer included-event-viewer.png   Computer locks up during certain games, event viewer included-event-viewer-2.png  
My System SpecsSystem Spec
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25 Jan 2014   #2
matts6887

Windows 7 ultimate 64-bit
 
 

Check and monitor your temps as well as the voltage coming from the psu. It is possible either your system is not getting enough ventilation; and or the psu is possibly on its way out. If you keep monitoring the voltages and they are slowly dropping little by little then yes your psu is probably slowly on its way out. Also; as for the temps; if your cpu fan and or any other fan is not getting the proper voltage to it; that also may cause freeze ups due to a possible heat issue. These 2 bits of info come from the info i just looked up via google. Especially if you are "taxing" the heck outta the cpu during game play. Doing that can cause a overheat issue if the fan(s) are not spinning high enough to vent the system heat as well as if the voltage is not proper going to the cpu fan and or any other fans.
My System SpecsSystem Spec
25 Jan 2014   #3
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by matts6887 View Post
Check and monitor your temps as well as the voltage coming from the psu. It is possible either your system is not getting enough ventilation; and or the psu is possibly on its way out. If you keep monitoring the voltages and they are slowly dropping little by little then yes your psu is probably slowly on its way out. Also; as for the temps; if your cpu fan and or any other fan is not getting the proper voltage to it; that also may cause freeze ups due to a possible heat issue. These 2 bits of info come from the info i just looked up via google. Especially if you are "taxing" the heck outta the cpu during game play. Doing that can cause a overheat issue if the fan(s) are not spinning high enough to vent the system heat as well as if the voltage is not proper going to the cpu fan and or any other fans.
I don't think its a overheating issue, although i do need to dust this out a bit, im using a silverstone raven RV-02E case, which has 3 fans on the bottom of the case directing upwards both are currently at 700rpm (which i can set to 1200 via switches) and 1 exhaust fan going at 950rpm.
Im also using a silverstone strider power supply think it was either 750 or 850w
My System SpecsSystem Spec
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25 Jan 2014   #4
matts6887

Windows 7 ultimate 64-bit
 
 

It sounds like a heat issue is your problem more likely now. You definitely want your fans spinning faster than that most likely during game play. But before doing anything i would download and install something called a hardware monitor from the following link; and then monitor temps and voltages for a day or 2 and see if anything unusual catches the eye.

http://www.cpuid.com/softwares/hwmonitor.html
My System SpecsSystem Spec
25 Jan 2014   #5
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by matts6887 View Post
It sounds like a heat issue is your problem more likely now. You definitely want your fans spinning faster than that most likely during game play. But before doing anything i would download and install something called a hardware monitor from the following link; and then monitor temps and voltages for a day or 2 and see if anything unusual catches the eye.

HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
This issue started a week ago, before that i had no issues playing this game with the current settings i have

Uh... im not using 2 monitors so i dont believe i would be able to catch it when its likely going to lock up?
My System SpecsSystem Spec
25 Jan 2014   #6
matts6887

Windows 7 ultimate 64-bit
 
 

Well it should post a event to the event viewer if something does happen which is how you will know.
My System SpecsSystem Spec
25 Jan 2014   #7
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by matts6887 View Post
Well it should post a event to the event viewer if something does happen which is how you will know.
isnt that why i posted the event viewer screenshots just then?
My System SpecsSystem Spec
25 Jan 2014   #8
matts6887

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by MajorFoley View Post
Quote   Quote: Originally Posted by matts6887 View Post
Well it should post a event to the event viewer if something does happen which is how you will know.
isnt that why i posted the event viewer screenshots just then?
Well I am talking more than just that. Because i looked up that kernel power error and it appears from what i could find that it is pointing to a psu issue and or heat issue. Also, you say you dont think its a heat issue; but do you have some sort of monitor such as the one that i posted the link to above to show the actual temps and allow you to adjust the fan speeds etc.
My System SpecsSystem Spec
25 Jan 2014   #9
matts6887

Windows 7 ultimate 64-bit
 
 

On a separate note; one thing to also consider is its also possible there could be 1 or more ram modules that are bad. I would download memtest86+ at the following link and run several passes through it so it can double check for possible bad ram. Also, you can try taking all the ram modules out and one by one put them back in and see if any of them cause the bsod again. If it does; then you know its the ram module(s) that are at fault.

http://www.memtest.org/
My System SpecsSystem Spec
25 Jan 2014   #10
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by matts6887 View Post
On a separate note; one thing to also consider is its also possible there could be 1 or more ram modules that are bad. I would download memtest86+ at the following link and run several passes through it so it can double check for possible bad ram. Also, you can try taking all the ram modules out and one by one put them back in and see if any of them cause the bsod again. If it does; then you know its the ram module(s) that are at fault.

Memtest86+ - Advanced Memory Diagnostic Tool
Look ill try out that hwmonitor, but im gonna say again it isnt a BSOD its a lockup. ill try running the game with that in the background and see if there are any changes.
My System SpecsSystem Spec
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 Computer locks up during certain games, event viewer included




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