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Windows 7: Computer crashes while playing dota 2 . Never happened in past 2 years

26 Jan 2014   #1
lester2020

Windows 7 Home Premium 32bit
 
 
Computer shuts down and restarts when playing game .

Screenshot by Lightshot Some odd sounds from speaker (like the ones when your audio jack is not plugged in properly) and slowly gets worst when playing, then computer power offs, on and restarts. Any help?


My System SpecsSystem Spec
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26 Jan 2014   #2
gregrocker

 

My System SpecsSystem Spec
26 Jan 2014   #3
lester2020

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
hi, as I am not a pro with computers, I'm afraid that some of the listed steps might screw up my computer. Some of the steps which I've tried is

-updating sound/graphic drivers
-updated windows
-checked event viewer Screenshot by Lightshot Screenshot by Lightshot

Dont Know what to do next. Any clues?
My System SpecsSystem Spec
.

26 Jan 2014   #4
gregrocker

 

You're looking for repeat Errors or Critical in Event Viewer. It explains quite specifically what to do with them. What is unclear?

If you have any doubts then ask back to perform each step correctly.

Did you run the Hardware tests yet? I would do that first.
My System SpecsSystem Spec
26 Jan 2014   #5
lester2020

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You're looking for repeat Errors or Critical in Event Viewer. It explains quite specifically what to do with them. What is unclear?

If you have any doubts then ask back to perform each step correctly.

Did you run the Hardware tests yet? I would do that first.
Do you mean these? http://prntscr.com/2my69u
My System SpecsSystem Spec
26 Jan 2014   #6
gregrocker

 

Steps 8 and 9 cover it.
My System SpecsSystem Spec
26 Jan 2014   #7
lester2020

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Steps 8 and 9 cover it.
Can I stop the memtest anytime? and Do i end it by pressing esc? (I've been told not to mess with bios and have no experience with it)
My System SpecsSystem Spec
26 Jan 2014   #8
gregrocker

 

Yes, but I would run Memtest at least 5-6 passes or overnight to really stress the RAM.

What is your HD brand? Either look on it or google the serial listed in Device Manager under Storage drives.
My System SpecsSystem Spec
26 Jan 2014   #9
lester2020

Windows 7 Home Premium 32bit
 
 

What is your HD brand? Either look on it or google the serial listed in Device Manager under Storage drives.[/QUOTE]

you mean this? Screenshot by Lightshot
My System SpecsSystem Spec
26 Jan 2014   #10
gregrocker

 

Download, Install and Run the Hitachi Drive Fitness test from HD Diagnostics.

Then run a full Disk Check
My System SpecsSystem Spec
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 Computer crashes while playing dota 2 . Never happened in past 2 years




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