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Windows 7: I had this problem where Windows Exploer crashed a while back

30 Jan 2014   #1
ViolentHero

Windows 7 Home Premium 64-bit
 
 
I had this problem where Windows Exploer crashed a while back

At first I thought it was related to when I unplugged my Galaxy S4 phone but right now I'm beginning to doubt it. After unplugging the phone, I opened Windows Explorer and it crashed. I can't recall what folders I was browsing to be honest, it happened so fast. Here's the log from the event viewer, any ideas what caused this to happen? So far it happened only one time.

Log Name: Application
Source: Application Error
Date: 10/6/2013 3:31:17 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Puget-104241
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x474
Faulting application start time: 0x01cec2f20a207477
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 28a5c93c-2ef0-11e3-b076-60a44cb054f9
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-10-07T01:31:17.000000000Z" />
<EventRecordID>12780</EventRecordID>
<Channel>Application</Channel>
<Computer>Puget-104241</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18229</Data>
<Data>51fb164a</Data>
<Data>c0000374</Data>
<Data>00000000000c4102</Data>
<Data>474</Data>
<Data>01cec2f20a207477</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>28a5c93c-2ef0-11e3-b076-60a44cb054f9</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.
30 Jan 2014   #2
gregrocker

 

Go over your install using the Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
30 Jan 2014   #3
andrew129260

Windows 10 Pro
 
 

Does the issue occur in safe mode?

Safe Mode
My System SpecsSystem Spec
.

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 I had this problem where Windows Exploer crashed a while back




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