Bad windows key, how do i fix this?

helpisneeded · 04 Feb 2014

So when I started my computer it said "loading desktop" for some reason, then as I got in the background was changed into default and a lot of folders and settings had dissapeared. So I tried logging out and restarting the computer, resulting in the background to go black. It seems as if i cant use everything anymore and everything somehow looks different.

I noticed another thread on here which was answered by using some kind of diagnostics tool which i used and got this for a result, what to do now?

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FPTK8-3DKXH-7KBBB
Windows Product Key Hash: PwkzhRH2j0XVibPX1HL2fk+Ivm0=
Windows Product ID: 00359-OEM-8617616-81380
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {557CC6F8-95CC-48C4-8F12-D76AFEAB0BD5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{557CC6F8-95CC-48C4-8F12-D76AFEAB0BD5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7KBBB</PKey><PID>00359-OEM-8617616-81380</PID><PIDType>3</PIDType><SID>S-1-5-21-3517162049-4123892139-3059400449</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-MA785GT-UD3H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20090703000000.000000+000</Date></BIOS><HWID>81C23007018400FA</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{9112041D-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B526A14B1B7B5D6</Val><Hash>EQ/WLqU0dr/5FO9rNDkrsHfPpnc=</Hash><Pid>73088-747-8071525-56971</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Programlicenstjänstens version: 6.1.7601.17514
 
Namn: Windows(R) 7, HomePremium edition
Beskrivning: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Aktiverings-ID: 9ab82e0c-ffc9-4107-baa1-c65a8bd3ccc3
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utökat produkt-ID: 00359-00172-176-181380-02-1053-7600.0000-0352010
Installations-ID: 017906130092636796764291803880005972617275012121696724
URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
Ofullständig produktnyckel: 7KBBB
Licenstillstånd: Licensierad
Återstående antal Windows-omaktiveringar: 4
Betrodd tid: 2014-02-04 19:21:59
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:12:2014 19:27
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GGQn1T3VPIQM+CoGIjwF5wZKs+m+grdji4=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            GBT         GBTUACPI
FACP            GBT         GBTUACPI
HPET            GBT         GBTUACPI
MCFG            GBT         GBTUACPI
SSDT            PTLTD         POWERNOW
TAMG            GBT         GBT B0

whs · 04 Feb 2014

It sounds like your OS has been deactivated. But you seem to have a valid license key. I would call Microsoft and have them reactivate the OS.