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Windows 7: Help! all my document files are corrupted

30 Jan 2014   #1
Danny PiG

Windows 7 home premium 64 bit
 
 
Help! all my document files are corrupted

Hello, Last night I was working in Adobe illustrator and I finished one project and opened another one and I get the message that my file was corrupted, so I rebooted and tried again and got the same message.

I also tried opening a PDF file and got a corrupt file message, the same happens when I try too open any of my word or excel files - jpgs are fine and all my programs boot up fine and there are no other other signs that anything is wrong.

I believe I have contracted a virus of some kind that is preventing me access to any of my files as the file properties all look as they should.

I have run a Norton Scan and used Norton Power eraser to try and fix this and whilst it did pick up on some threats the problem still remains with the files.

I have also run a full Chkdsk scan - still file problems (although my machine is now much faster)

I have also used Malwarebytes and run a full scan and removed any quarantined items. I also have logs if needed

I still have all my files coming up as corrupted.

Can anyone please help as this is my work machine that I use for my graphic design and I backed all my data up two weeks ago onto an external hard drive so all is not lost but I still have lost two weeks of work and don't want to have to reformat the drive if possible as all signs are pointing me in that direction.

I come on here in the hope that someone out there will be able to help in some way?

Any help is greatly appreciated and also quite urgent as I have now lost two days work trying to fix this myself

Thanks in advance


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30 Jan 2014   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

If you have restore points you can recover them with Shadow Explorer.

ShadowExplorer - Recover Lost Files and Folders
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 Help! all my document files are corrupted




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