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Windows 7: Revived computer wont boot up, error 0xC000000F

06 Feb 2014   #1
kenny99

Windows 7 Ultimate x64
 
 
Revived computer wont boot up, error 0xC000000F

Hi guys,

So my computer was having some problems recently. Wouldn't turn on, but there was power to the usb ports. Before i figured out it was the power supply that was dead, I had tried clearing the Bios by shorting the jumper leads & removing the internal battery, but otherwise everything else was untouched.

I've just received the replacement power supply today, so I've hooked it up & everything is ok, but when booting up, it gets to the "Starting Windows" logo & then restarts.
It quotes "Boot Manager Generic Failure 0xC000000F" whenever it restarts itself.

I've tried running the Startup Repair tool from the windows disk, but it doesn't work. The logs show that every check was completed successfully, except:

Quote:
Repair Action: System Files Integrity check & Repair
Result: Failed, error code = 0x490
I then ran Checkdisk on the C drive, but this shows that the disk is completely fine. What could be the problem?

My pc stats are:
Intel i5 processor
ASRock H61m/U2S2 motherboard
Coodmax CD-P500W power supply

Any help appreciated. Thanks.


My System SpecsSystem Spec
.
06 Feb 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

boot to windows recovery environment->command prompt. Then:
Code:
 
sfc /SCANNOW  /OFFBOOTDIR=c:\  /OFFWINDIR=c:\windows
Succeeds? if not then try:
Code:
 
sfc /SCANNOW  /OFFBOOTDIR=d:\  /OFFWINDIR=d:\windows
Which one works?
My System SpecsSystem Spec
06 Feb 2014   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

set WINDOWS_TRACING_LOGFILE=C:\CBS.log

Now do the sfc commands described in #2 . Then

find "[SR]" C:\CBS.log > C:\sfcdetails.txt

copy CBS.log and sfcdetails.txt to usb stick. Plug stick in another machine and post sfcdetails.txt . Post CBS.log as well (zipped).
My System SpecsSystem Spec
.

06 Feb 2014   #4
kenny99

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
set WINDOWS_TRACING_LOGFILE=C:\CBS.log

Now do the sfc commands described in #2 . Then

find "[SR]" C:\CBS.log > C:\sfcdetails.txt

copy CBS.log and sfcdetails.txt to usb stick. Plug stick in another machine and post sfcdetails.txt . Post CBS.log as well (zipped).
Just about to try your suggestion. I tried running the Startup Repair again, then when it failed again, I took down the problem details, which were:
Quote:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200375
Problem Signature 05: ExternalMedia
Problem Signature 06: 6
Problem Signature 07: NoRootCause
Any idea if this means anything relevant?
My System SpecsSystem Spec
06 Feb 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by kenny99 View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
set WINDOWS_TRACING_LOGFILE=C:\CBS.log

Now do the sfc commands described in #2 . Then

find "[SR]" C:\CBS.log > C:\sfcdetails.txt

copy CBS.log and sfcdetails.txt to usb stick. Plug stick in another machine and post sfcdetails.txt . Post CBS.log as well (zipped).
Just about to try your suggestion. I tried running the Startup Repair again, then when it failed again, I took down the problem details, which were:
Quote:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200375
Problem Signature 05: ExternalMedia
Problem Signature 06: 6
Problem Signature 07: NoRootCause
Any idea if this means anything relevant?
NoRootCause ... irrelevant info
My System SpecsSystem Spec
06 Feb 2014   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Also try Advanced Boot Options =>Disable Automatic Restart on System Failure. Then boot. What blue screen of death? stopcode and dll,exe, sys file (if listed) please.
My System SpecsSystem Spec
06 Feb 2014   #7
kenny99

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
boot to windows recovery environment->command prompt. Then:
Code:
 
sfc /SCANNOW  /OFFBOOTDIR=c:\  /OFFWINDIR=c:\windows
Succeeds? if not then try:
Code:
 
sfc /SCANNOW  /OFFBOOTDIR=d:\  /OFFWINDIR=d:\windows
Which one works?
None of the SFC commands work, they both return the error:

Quote:
Windows Resource Protection could not start the repair service.
My System SpecsSystem Spec
06 Feb 2014   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

In that recovery environment -> command prompt window:

dir c:\
dir d:\
dir e:\


diskpart
list vol
exit


What drive letter has win7 partition in the listing?

diskpart
select vol c
detail part
select vol d
detail part
select vol e
detail part
exit


Which partition has: "Active: Yes"?
My System SpecsSystem Spec
06 Feb 2014   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did you really type it exactly (i added a few more spaces to clarify)???
Code:
sfc       /SCANNOW      /OFFBOOTDIR=c:\     /OFFWINDIR=c:\windows
My System SpecsSystem Spec
06 Feb 2014   #10
kenny99

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Also try Advanced Boot Options =>Disable Automatic Restart on System Failure. Then boot. What blue screen of death? stopcode and dll,exe, sys file (if listed) please.
I get the blue screen of death. The stop code given is 0x0000007B, with a bunch of other codes.
My System SpecsSystem Spec
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 Revived computer wont boot up, error 0xC000000F




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