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Windows 7: please help,black screen of death in windows7 home premium 64bit

08 Feb 2014   #1
habs2habs

windows vista home premier,and windows7 home premier
 
 
please help,black screen of death in windows7 home premium 64bit

Hi everyone

please i need your help.

i have samsung laptop,model(NP-RF711),working perfectly well with SSHD,8GB memory,kaspersky 2014 internet security.

my problem is:

When i turn on my laptop,it runs normally until after login screen,when a (black screen with white arrow cursors),freeze for about 40 seconds(i can not do anything).

it took me about 2 and a half minutes to fully loaded to desktop.

when i first bought this hard drive SSHD,and installed windows7,with all windows updates,sp1,and all drivers are up to date,and all other programmes,i haven't got this (blback screen of error),i don't know how i got it.

i fully scanned my laptop with(kaspersky internet security,anti malware,antispyware),no problem found from any of these softwares.

but when i turned off the laptop it took 7 seconds(very fast).

if i want to format and reinstall windows7 and all the updates,(how can i be sure that i will never get the (black screen of death again?)

i went and start searching using (google,pcadvisor,seven forum,and other forums about the black screen error,still nothing worked.i am still getting the black screen of death

i hope to hear from you very soon
my kindest regards
habs2habs


My System SpecsSystem Spec
.
08 Feb 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi see if working down this list will help,
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
My System SpecsSystem Spec
Reply

 please help,black screen of death in windows7 home premium 64bit




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