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Windows 7: Corrupt profile Win7

09 Feb 2014   #1
phatbassturd

Windows 7
 
 
Corrupt profile Win7

Hey all... new to the forums!

Having a big issue, well i think its big... i have a family members laptop, it has 1 user, it was password protected... i'm unable to access this profile as it says the username/pass don't match (they do). I've tried various programs that are supposed to get rid of the password (Ophcrack says there is no p/w)... still can't gain access.

Safe mode also requires p/w... there's no additional users/profile/accts/whatever to access anything... is there a way to gain access to this account again or is it gonna need a fresh O/S install?

Thanks for the help!


My System SpecsSystem Spec
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09 Feb 2014   #2
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

You will have to do a clean install. First you need to use another os to save the docs: Emergency Kit - save your files from a dead OS
Then do a clean install: Clean Reinstall - Factory OEM Windows 7 Skip to 6 then 8. Or just go to this if retail: Clean Install Windows 7 Note that for retail, you may need a new product key.
My System SpecsSystem Spec
09 Feb 2014   #3
Ztruker

Windows 10 Pro X64
 
 

Enable the hidden Administrator account from WinRE (Install DVD/flash).
Boot to Safe Mode and login as Administrator.
Change/remove password from normal account.
Reboot and test. If still no good boot to Safe Mode and login as Administratior again.
Create a new account. Copy everything except a few files from the old to the new account.

See these tutorials:

User Account Password - Change from WinRE

Fix a corrupted user profile - Microsoft Windows Help
My System SpecsSystem Spec
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09 Feb 2014   #4
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Oops didn't dig far enough in the forum.
My System SpecsSystem Spec
09 Feb 2014   #5
phatbassturd

Windows 7
 
 

thanks for the help.... maybe i'm missing something here though, when trying to access WinRE it asks me for a user/pass combo before getting to the WinRe screen, of course i can't access this because it keeps saying the user name/pass is incorrect... guessing i missed a step somewhere?
My System SpecsSystem Spec
09 Feb 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sorry phatbassturd we can't give much help getting around passwords because of our Forum rules.

6) No discussions of hacking someones system, network, password, etc.

Windows 7 Help Forums - Forum Rules

You could try the HP site. They can give guidance.
My System SpecsSystem Spec
09 Feb 2014   #7
phatbassturd

Windows 7
 
 

100% understandable... just wasn't sure if i was to be using the boot disc to repair or not... i still have lots to learn
My System SpecsSystem Spec
09 Feb 2014   #8
phatbassturd

Windows 7
 
 

no idea how, but i'm beyond the passwprd and into the WinRE... however the cmd prompt... CD Windows\system32 can't find the specified path...
My System SpecsSystem Spec
09 Feb 2014   #9
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Now you can try my method since breaking passwords is not allowed.
My System SpecsSystem Spec
11 Feb 2014   #10
Ztruker

Windows 10 Pro X64
 
 

Enable the hidden Administrator account from WinRE.
Login as Administrator and use Control Panel / User Accounts for remove or change the password.

User Account Password - Change from WinRE
My System SpecsSystem Spec
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 Corrupt profile Win7




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