Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Keyboard stops responding and can't start new programs or restart

10 Feb 2014   #11
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

You can also boot to safe mode without networking and run the AV there as well and see if it finds anything else and then put it in quarantine.


My System SpecsSystem Spec
.
10 Feb 2014   #12
amitamit2

windows 7 ultimate x64
 
 

Is it safe to "heal"/"erase" these? and do you think they r related to the problem?
btw, i just had the whole computer freeze. I was browsing and my mouse AND keyboard froze. Not sure about stuff in the computer because i couldn't do anything without the mouse and keyboard...


Attached Thumbnails
Keyboard stops responding and can't start new programs or restart-untitled.png  
My System SpecsSystem Spec
10 Feb 2014   #13
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I would start up and re-post this info in a new thread in "System Security" you'll get more and better answers! Looks to me a virus issue for sure.
My System SpecsSystem Spec
.

10 Feb 2014   #14
amitamit2

windows 7 ultimate x64
 
 

alright, uploaded it where u told me. i just had another complete freeze and had to press the reset button again... do you think the threats have anything to do with the issue?|
in any case, any other free ideas i could try? would it help to see what's running (or not running) on task manager or something?


Attached Thumbnails
Keyboard stops responding and can't start new programs or restart-untitled2.png  
My System SpecsSystem Spec
10 Feb 2014   #15
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I would say yes if the AV targeted them !
My System SpecsSystem Spec
10 Feb 2014   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I do agree with linnemeyerhere.

Please post the log in your post #12 in this part of our Forum.
System Security - Windows 7 Help Forums

Your AVG shows rootkits which are very serious and can cause all kinds of problems.
Those rootkits are so serious you might have to do a Clean Install.
Give the good folks in the Security section a chance to take a look.
My System SpecsSystem Spec
10 Feb 2014   #17
amitamit2

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I do agree with linnemeyerhere.

Please post the log in your post #12 in this part of our Forum.
System Security - Windows 7 Help Forums

Your AVG shows rootkits which are very serious and can cause all kinds of problems.
Those rootkits are so serious you might have to do a Clean Install.
Give the good folks in the Security section a chance to take a look.

Already have, about 3 hours ago, thank you for your time and thanks for the replies and the help so far guys, i appreciate it.
My System SpecsSystem Spec
12 Feb 2014   #18
amitamit2

windows 7 ultimate x64
 
 

BTW, any more free methods to repair it? while i'm working on the virus front...

And could it have been a normal software gone wrong? whenever my keyboard and programs froze, i always tried closing everything that's open (x-fire, steam, skype) using the mouse, before i try to shut down via the task-bar shutdown button. And every time, everything was able to close except for skype.

Could something like skype get corrupted and cause something like this? so far, it's been about 30 hours that i haven't experienced the problem and my skype has been closed most of the time, with occasional one minute of checking it out and closing it again. Steam and X-fire have been on almost the whole time...
I'm gonna try to reinstall skype just in case...
My System SpecsSystem Spec
12 Feb 2014   #19
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

You may well find a compatibility issue with a certain program open as well but I still think you've got a virus or malware.
My System SpecsSystem Spec
Reply

 Keyboard stops responding and can't start new programs or restart




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Microsoft USB keyboard stops responding randomly
Hi, Since I'm running Windows 7 I thought I'd try to solve this on this forum, although the problem has plagued me all through vista as well but perhaps not nearly as much as it does now in 7. I have a Microsoft 4000 usb (wired) ergonomic "Natural" keyboard. I'll be on a forum typing up...
Hardware & Devices
Programs in Windows 7 Hang (Not Responding) after Keyboard Input
I have a custom-build PC that is a couple of years old. We had some storms yesterday while I was at church. When I came back, apparently the power had gone out because the PC was off (I leave it on 24/7). The battery is dead in my UPS, so when I booted it up today, I got the request to "start...
General Discussion
Seagate 2TB Hard Drive not responding, stops programs from working
Hello, I have a Seagate 2TB external hard drive which I used to store things in. Recently, it stopped working. When I connect the USB into the computer, it takes longer than is normal to get detected as "Local Disk (G:)" in Windows Explorer. But it shows no data bar and no "X GB free of Y GB"...
Hardware & Devices
windows 7 - program manager stops responding ( at the start )
Everytime i start my computer and after putting my password, at the desktop, a box appears saying that program manager stops responding and it is needed to restart the pc. it does it ( by himself ) and it is a cicle that dont stop, only if i manually close. apreciated all the help.
BSOD Help and Support
Keyboard/Mouse Stops Responding
Hey all. I have a new computer, maybe have had it for a month. Most of the time, all of a sudden my keyboard stops working without warning what so ever, to get it work again I have to restart the computer, note that the mouse still works most of the time. If I leave the computer on over the...
Hardware & Devices
Explorer Stops responding restart loop
I have been searching for a fix to my problem. As soon as windows starts I get explorer has stopped responding and is restarting, have tried starting in Safe mode and it does the same. Have tried sfc /scannow and has not fixed the problem. I read somewhere that it may be a file that did not...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App