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Windows 7: so frustrated

17 Feb 2014   #11
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You have a lot of "adware". Please download and scan with AdwCleaner as I posted above. I will need to see the .txt log that it produces.


My System SpecsSystem Spec
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22 Feb 2014   #12
jainlikerain

windows 7 home premium edition 64 bit
 
 

Hi Jacee,
I hope this is what you need. sorry for the slow response but was in the hospital suffering with acute pneumonia and cardiac irregularities...very scary. there is one thing that is really starting to bother me and that is the fact that when I stop remote desktop it somehow 'starts' again.
thanks again


Attached Files
File Type: txt AdwCleaner[R7].txt (41.5 KB, 3 views)
My System SpecsSystem Spec
22 Feb 2014   #13
Devlin1888

Windows 7 Home Premium 64Bit
 
 

That is a pretty extensive list of adware...Several Browser hijacking entries, Conduit and the many many others are prime examples of slowing down systems, one must be careful on what he downloads and methods used.


Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit



  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • Once Complete post the log and wait for further instruction.
My System SpecsSystem Spec
.

24 Feb 2014   #14
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by jainlikerain View Post
Hi Jacee,
I hope this is what you need. sorry for the slow response but was in the hospital suffering with acute pneumonia and cardiac irregularities...very scary. there is one thing that is really starting to bother me and that is the fact that when I stop remote desktop it somehow 'starts' again.
thanks again
I'm sorry to hear that you were so sick! I hope you're on the mend and doing much better, now.


I want you to rescan with AdwCleaner, but this time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.


After you've done the above,



Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:\ )
  • Copy and paste the contents of that file in your next reply.
My System SpecsSystem Spec
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