Windows 7 Start up problem [unknown operating system]


  1. Doc blood
    Posts : 1
    Windows 7 Home premium 64 bit [alienware]
       New #1

    Windows 7 Start up problem [unknown operating system]


    Hello Everyone,
    my Laptop is unable to startup normally, and when i tried to ''repair-computer'', my operating system isn't listed.

    however i tried almost everything [ safe mode - last known successful start up or whatever its called - and low resolution] and nothing happens.

    i have my system recovery disk [dont really know if this disk is my recovery disk but its called [alienware microsoft windows 7 home premium SP1 64 bit] they say [ this software included on this recovery DVD-ROM was preinstalled on your hard drive at the factory and may only be used for backup and recovery of your alienware computer system] well i think its the recovery disk then:).

    however i dont really know how to use it to recover my system, i can't do any thing unless my operating system is listed there so i can fix it...

    can you please help me solve this problem...

    kind regards,
    Doc blood
      My Computer
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  3. gregrocker
    Posts : 50,642
       New #2

    Run Dell Hardware Diagnostics from F12 Menu. Sometimes the full diagnostics suite is listed as Utility partition. Try both listings if both are present.

    Work through these steps for Troubleshooting Windows 7 Failure to Start which try everything possible to start unbootable Win7 leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore from boot or disks or do the superior Clean Reinstall - Factory OEM Windows 7
      My Computer
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