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Windows 7: Screen goes black Windows 7 not available on desktop

28 Feb 2014   #1
Riff88

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Screen goes black Windows 7 not available on desktop

Hello,

I turned my computer on this morning to find the following:

The screen - or desktop - is just black, there are no icons, nothing. There is no way to access Windows 7 or my computer other than through one window frame which opened that allows me to access all of the files on my computer.

Windows 7 obviously must still be running, otherwise i wouldn't be able to use my computer, It starts fine everytime, showing "Preparing your desktop" and all that, but once it's supposed to show desktop, there is just nothing, it's as if it's just not there anymore. It's just black.

I can still do anything I want, show movies, listen to music, work on MS Word, etc.

Any help is appreciated!


My System SpecsSystem Spec
.
28 Feb 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

"Preparing your desktop" is only showed on first logon to an account!
"one window frame which opened ". Is that the standard file explorer frame?
What happens if you double click on c:\windows\explorer.exe ?
My System SpecsSystem Spec
28 Feb 2014   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

run regedit.exe. Goto HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
what is value of "shell" in the block on the right?
My System SpecsSystem Spec
.

28 Feb 2014   #4
Riff88

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you for your replies, I solved the problem by following this guide:

windows 7 black screen after login, no desktop show up
My System SpecsSystem Spec
28 Feb 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Riff88 View Post
Thank you for your replies, I solved the problem by following this guide:

windows 7 black screen after login, no desktop show up
What exactly fixed it? Was it a corrupt registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell ?
My System SpecsSystem Spec
Reply

 Screen goes black Windows 7 not available on desktop




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