Can't change password: "configuration information could not be..."

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  1. Posts : 19
    Windows 7 64-bit Home
       #1

    Can't change password: "configuration information could not be..."


    I am trying to change my password as administrator for the administrator account through the ctrl+alt+del "Change Password" menu, but am getting the following message:

    "configuration information could not be read from the domain controller, either because the machine is unavailable, or because access is denied".

    My computer is not part of a domain, and never has been.

    Any ideas that I might try?
    Last edited by Mzima; 29 May 2010 at 01:45.
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  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Mzima said:
    I am trying to change my password as administrator for the administrator account through the ctrl+alt+del "Change Password" menu, but am getting the following message:

    "configuration information could not be read from the domain controller, either because the machine is unavailable, or because access is denied".

    My computer is not part of a domain, and never has been.

    Any ideas what I might try?
    Are you seriously running RC-1 (7100)???????

    It is set to die in 3 days
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  3. Posts : 19
    Windows 7 64-bit Home
    Thread Starter
       #3

    Oops, didn't have that updated! I just fixed it.
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  4. Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       #4

    Are you using a VPN? If so then you may have the wrong password or the DC is not able to communicate with your computer.
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  5. Posts : 19
    Windows 7 64-bit Home
    Thread Starter
       #5

    I'm just running a home network with 2 computers connected with file sharing.

    I have never seen this message before, and I have changed my password many times in the past couple of years.

    What does "DC" mean here by the way?
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  6. Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       #6

    DC = domain controller.

    Hummm......
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  7. Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       #7

    Is the time and date correct on your computer?
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  8. Posts : 19
    Windows 7 64-bit Home
    Thread Starter
       #8

    I have fixed it.

    For some reason, I was only able to change my password through Safe Mode's repair mode.

    Since doing that it lets me change it in normal mode now as well. Very very strange.

    Still getting a "credential manager error" when clicking on "manage passwords" in the user accounts / advanced tab. Is this a permissions issue, a windows version (home, professional, enterprise, etc.) issue, or what?
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  9. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #9
      My Computer


  10. Posts : 22,814
    W 7 64-bit Ultimate
       #10

    Hello Mzima.



    There are other methods, see:

    User Account - Reset Password in Windows 7
    Last edited by Brink; 19 Jan 2015 at 14:04. Reason: updated link
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