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Windows 7: Computer Randomly Freezes

03 Mar 2014   #1
Ryphier

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Computer Randomly Freezes

So for the past month or so my computer has been periodically freezing, sometimes half an hour after start up and other times it can be fine for a full day of use. The freezing leaves my computer in a fully unresponsive state (pressing caps locks on my keyboard does not light up the LED) and the only option I have is to restart it by holding down the power button.

I've tried several things after browsing several forums, the things I've tried include:
- Testing for bad RAM, test come back fine and as a further measure I have taken one stick out and tried using just one but I crash, same for the other stick
- Updating all drivers
- Checking for malware (using malware bytes) and a general virus scan (Trend micro Titanium)
- Scanning and fixing registry errors (using freeware programs) (this seemed to do the job as I was able to run perfectly fine for several hours, but then my PC froze
- Monitoring heat/CPU usage (the highest any component gets to is 45C at the time of freezing)

I'm not sure if there is any relation but it generally only happens while running Google Chrome, Hearthstone or Dayz. Yet I can play Guild Wars 2 (known to be very CPU intensive) for 6+ hours and have no freezing occur (same for most steam games)

Any and all help is very much appreciated, as freezing occurring with University assignments quickly approaching is not going to be fun.


My System SpecsSystem Spec
.
03 Mar 2014   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

What programs did you use for your registry scans?

Are you sure your memory specs in My System Spec. is correct.
Do you mean 1333

Memory Corsair 16GB DDR3 666Mhz (2x 8Gb sticks)

http://www.amazon.com/ASRock-Intel-Z.../dp/B0096WJ27K

Quote:
  • Memory: 4240pin DDR3 2800+(OC)/2400(OC)/2133(OC)/1866(OC)/1600/1333/1066 up to 32GB
My System SpecsSystem Spec
03 Mar 2014   #3
user31

Windows 7 Ultimate x64
 
 

Make sure you're only running one antivirus; start with that.
My System SpecsSystem Spec
.

03 Mar 2014   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I see no mention of two anti virus. What did I miss?
My System SpecsSystem Spec
03 Mar 2014   #5
Ryphier

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
Do you mean 1333
Whoops thanks for catching that, it's 1600. I went through and updated system specs using the automatic option on System Info.
Quote:
What programs did you use for your registry scans?
I went through the Registry section of CCleaner, do you have another recommended program?
Quote:
Make sure you're only running one antivirus; start with that.
Ahh, sorry for the confusion, I run Trend Micro primarily. temporarily disabled it and then downloaded and ran Malwarebytes, after that came up with no results I removed it and switched Trend Micro back on
My System SpecsSystem Spec
03 Mar 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

No, that is the one I use.
Remember that it should be use with caution. Take a close look what it want to do and use it's backup options.
My System SpecsSystem Spec
03 Mar 2014   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Whether you are having BSOD or not sometimes this will help find the problem.
Take a read through this.

Blue Screen of Death (BSOD) Posting Instructions

I don't read the debug logs but I will find somebody to help if need be.
My System SpecsSystem Spec
03 Mar 2014   #8
Ryphier

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here are the SFdebugFiles.
Not sure if it will be useful or not, since I am not having BSOD. But as you said sometimes it may help.


Attached Files
File Type: zip SFdebugFiles-JAKE-PC.zip (1.66 MB, 2 views)
My System SpecsSystem Spec
03 Mar 2014   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The only thing I can see that is a maybe is WUDF Host.
If it was my computer I would run Eset Online Scanner (Free)

Free Virus Scan | Online Virus Scanner from ESET

EDIT:
Just had another Idea.
After the scan unplug all unnecessary things.
Try you system with just the mouse, keyboard hooded up.
My System SpecsSystem Spec
04 Mar 2014   #10
Ryphier

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
After the scan unplug all unnecessary things.
Try you system with just the mouse, keyboard hooded up.
I usually only run with keyboard, mouse headset and my 2 displays connected. After removing headset and one display my PC still froze. Thanks anyway
My System SpecsSystem Spec
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