Windows build 7601 error

Page 1 of 2 12 LastLast

  1. Posts : 8
    64bit Windows 7 home edition
       #1

    Windows build 7601 error


    Until a recent Windows update on February 13, 2014 my Windows 7 was fine then after the update my Windows 7 had this Build 7601 not genuine message on the lower right hand corner and it will not accept my product license key. The background screen is black and the message does not go away. I have had the upgrade product for a couple of years and purchased it a Best Buy, legitimately.
    I have seen many reportedly "fixes" for this on the internet but they appear to be just that, fixes for those who want to keep the trial version rather than purchase the product. How do I fix this correctly? I am not a computer geek, so I need some "English" verbiage please...no geek talk. Thank you.
      My Computer


  2. Posts : 7,379
    Windows 7 ultimate x64
       #2

    Hi, Welcome to Seven forums.

    Activate Windows 7 manually:
    1. Click Start, and in the Search box type : slui.exe

    2. Press ENTER on your Keyboard

    3. Select your Country.
    4. Select the Phone Activation option, and hold on for a real person.

    Get Windows activated.
      My Computer


  3. Posts : 8
    64bit Windows 7 home edition
    Thread Starter
       #3

    no, this did not work and I am not buying another windows 7 product when I already purchased this one.
      My Computer


  4. Posts : 6,285
    Windows 10 Pro X64
       #4

    What didn't work? Did you get to the phone activation part or not?

    Try: slui 4.exe
      My Computer


  5. Posts : 8
    64bit Windows 7 home edition
    Thread Starter
       #5

    No, it never got to that.
      My Computer


  6. Posts : 8
    64bit Windows 7 home edition
    Thread Starter
       #6

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3JHXP-V8XJP-6M722
    Windows Product Key Hash: tvC7tZTY5aGS0gOyNfd0nSVjVUQ=
    Windows Product ID: 00359-031-4253052-85661
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {1EF55789-CDAA-41E1-9C87-BC2BF11B4731}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1EF55789-CDAA-41E1-9C87-BC2BF11B4731}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6M722</PKey><PID>00359-031-4253052-85661</PID><PIDType>5</PIDType><SID>S-1-5-21-1690250832-2110391256-2883752730</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-NW125J</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0170Y4</Version><SMBIOSVersion major="2" minor="4"/><Date>20090522000000.000000+000</Date></BIOS><HWID>6F550600010000F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>1EC9256395B0714</Val><Hash>qve68WxD8D4WGRbTaTAz7QsNzMU=</Hash><Pid>81610-906-0846073-62688</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4551033ECE25F40</Val><Hash>TbBLHZQpBNn9CXlfgWCIeGmOIKU=</Hash><Pid>81602-928-3099374-68603</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:3:2014 19:23
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    HWID Data-->
    N/A, hr = 0x8007000d
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   Sony  VAIO
      FACP   Sony  VAIO
      HPET   Sony  VAIO
      MCFG   Sony  VAIO
      SLIC   Sony  VAIO
      SSDT   Sony  VAIO
      SSDT   Sony  VAIO
    Whenever I add the license product key it does not accept it as valid. This was a valid retail purchase a couple of years ago and just came up after a windows update as Not genuine. I need to fix this and return to normal.
      My Computer


  7. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #7

    OK. The only way that you're going to get this fixed is to call Microsoft and have your copy of Windows reactivated by a Microsoft representative,

    The easiest way to do that is to follow the advice of Archer and Ztruker. Archer's instructions are spot on. What part of them did not work?
      My Computer


  8. Posts : 8
    64bit Windows 7 home edition
    Thread Starter
       #8

    Okay, that is what I wanted to know. Approach 1! Thank you very much.
      My Computer


  9. Posts : 32
    Windows 7 64-bit
       #9

    Do you have any reason to think that your copy isn't legit because it is probably a bios conflict. Did you lose power or reset your Cmos? Try jumping the Cmos reset the bios. Make sure that the clock in the bios/UEFI is the right date, time, and year. Otherwise the computer will go Y2K on you haha. It's a weird issue but easy to fix.
      My Computer


  10. Posts : 8
    64bit Windows 7 home edition
    Thread Starter
       #10

    Yes, it's possible that a power lose happened during this time frame. I don't know what the Cmos is, but if you are talking about the clock and time in the lower right corner, yes it is correct. See, this is what I don't get about this whole thing... I have had this Windows 7 upgrade on this laptop for at least 2 plus years... no problems, everything working just fine, (of course I stupidly had the auto updates ON) then on 2/13/14 a bunch of MS updates start downloading and then it pops up. Bingo here it is and I haven't figured out whether it's a virus (which my anti virus program did not detect) that has corrupted things or if its something else. For us un-geeks it's very frustrating!
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:07.
Find Us