File opening


  1. Posts : 2
    Windows 7 Home Premium 32bit.
       #1

    File opening


    My windows 7 used to work fine, however it has started to refuse to open files, the open save etc box comes up ok at the bottom, but when I click on open it doesn't, my e-mail is orange fs mail, when I click on to open mail it won't. I have checked for virus malware etc and it all comes up clean, I have reinstalled adobe but this didn't work, can anyone help, many thanks in anticipation. P
      My Computer


  2. Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       #2

    Hello P3005,

    If you like, you could do a system restore at boot using a restore point dated before this started to hopefully and fix this for you.

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 1,346
    Windows 7 Professional x64
       #3

    P3005 said:
    My windows 7 used to work fine, however it has started to refuse to open files, the open save etc box comes up ok at the bottom, but when I click on open it doesn't, my e-mail is orange fs mail, when I click on to open mail it won't. I have checked for virus malware etc and it all comes up clean, I have reinstalled adobe but this didn't work, can anyone help, many thanks in anticipation. P
    There is a possibility that the file association(s) has been corrupted...I wouldn't be able to diagnose the cause, but try running System File Checker. See the following for instructions;

    SFC /SCANNOW Command - System File Checker

    Should it show no problems, you could try re-associating file types. See the following;

    Default File Type Associations - Restore

    HTH
      My Computer


 

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