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Windows 7: Computer won't shutdown, please help

12 Mar 2014   #1
Malice enclave

Windows 7 64 bit
 
 
Computer won't shutdown, please help

Okay so when I go into start and hit shutdown it logs off and says shutting down then the screen goes to no signal, but the computer stays on. If I hit the restart button in start menu then it restarts perfectly fine. When I go into safe mode and hit shutdown, then it shutdown fine. Ran a Windows Memory diagnostic and there were no errors. Please help! Thanks.


My System SpecsSystem Spec
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12 Mar 2014   #2
archer

Windows 7 ultimate x64
 
 

Hi Malice, Welcome to Seven forums.

Try this, click Start–>Run and type “shutdown -f -s -t 0″ (without the quotes – the last character is a zero) and hit Enter. Your PC will shutdown immediately.
My System SpecsSystem Spec
12 Mar 2014   #3
Malice enclave

Windows 7 64 bit
 
 

It made the noise like it was shutting down but my LEDs are on and the fans still spinning. So it's didn't work. Thanks for the greeting

I checked my performance event logs and I get a lot of warnings for boot performance monitoring and shutdown performance monitoring.

Not much info in the log to go off of though.
My System SpecsSystem Spec
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12 Mar 2014   #4
archer

Windows 7 ultimate x64
 
 

Try this tutorial. Fix: Windows 8 | 7 will not shut down

Might be of some help.
My System SpecsSystem Spec
12 Mar 2014   #5
Malice enclave

Windows 7 64 bit
 
 

K I will, I ran a resource and performance monitor on my computer and it gave and a warning. The volumeDirty flag is set on the disk.
Cause: a logical disk has the dirty bit set
Details: this disk has been marked as dirty. It may be experiencing errors or might have not been shutdown correctly.

It wanted me to run a cheeks. I did. Found nothing wrong.
My System SpecsSystem Spec
12 Mar 2014   #6
archer

Windows 7 ultimate x64
 
 

First click Start> Run> and bring up a command prompt by typing in "CMD" and then type "fsutil dirty query d:" <drive letter as your requirement C: or whtsoever> but without the quotes. This queries the drive, and more than likely it will tell you that it is dirty. Next, type "CHKNTFS /X D:". The X tells Windows to NOT check that particular drive on the next reboot. At this time, manually reboot your computer, it should not do a Chkdsk and take you directly to Windows.

Once Windows has fully loaded, bring up another CMD prompt and now you want to do a Chkdsk manually by typing "Chkdsk /f /r d:". This should take you through 5 stages of the scan and will unset that dirty bit. Finally, type "fsutil dirty query d:" and Windows will confirm that the dirty bit is not set on that drive. Good luck
My System SpecsSystem Spec
12 Mar 2014   #7
Malice enclave

Windows 7 64 bit
 
 

My external storage device was the one marked as dirty. Before I take further action will it delete my stuff off it? I unplugged it and tried to shutdown without it and it didn't shutdown again. Still working on the task manager portion of that tutorial seeing which process isn't shutting down my computer
My System SpecsSystem Spec
12 Mar 2014   #8
Malice enclave

Windows 7 64 bit
 
 

Okay this will take a while haha... Went into msconfig disabled everything. And it shutdown fine, so I will select one item at a time till I find out which one is at fault. Thanks for the help/tutorial! Less stress now that I know it isn't hardware haha
My System SpecsSystem Spec
12 Mar 2014   #9
archer

Windows 7 ultimate x64
 
 

Nice to know that you came to a conclusion. I am sure you will be able to find out the issue. But, do keep us posted.
My System SpecsSystem Spec
12 Mar 2014   #10
pappi

 

That is so tedious. Meanwhile, I would suggest run anti-virus scan. If scan is negative, I suggest system restore.
My System SpecsSystem Spec
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 Computer won't shutdown, please help




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