I use Help and support frequently. Finding the answer to a problem is one thing, finding it a second time is another. When you're dealing with web pages it's easy to find what you've found a second time. You just copy the URL and paste it somewhere so it can be clicked on in the future, but not so with Help and support.
The only way I know of to find a particular page again is to write down my steps (like in a word processor) and then retrace them. Just wondering if I'm missing something or if there is an easier way?