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Windows 7: Unable to access files and documents from the Start menu


02 Apr 2014   #1

Windows 7 Professional 32 bit
 
 
Unable to access files and documents from the Start menu

A few weeks ago I allowed Windows to perform a bunch of updates. Now I'm unable to access any file or document on my computer when I type the name in the search bar. I get a Windows Security message "These files can't be opened. Your Internet security settings prevented one or more files from being opened." Any help would be appreciated!

My System SpecsSystem Spec
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03 Apr 2014   #2

Windows 7 ultimate x64
 
 

Hi Susan8231,

try this,

1. Create another user (admin)
2. Switch to the newly-created user
3. Run regedit
4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
5. Right-click -> export to a public folder or root dir
6. Switch back to your original account
7. Remove the the above keys
8. Run the exported .reg

OR

You can try this, if you are facing a similar issue.

[Updated] These files can?t be opened. Your Internet security settings prevented one or more files from being opened ? Solved | ilertech
My System SpecsSystem Spec
03 Apr 2014   #3

Windows 7 Professional 32 bit
 
 

Hi Archer, thanks for your reply. How do I make that exported folder public?
My System SpecsSystem Spec
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04 Apr 2014   #4

Windows 7 ultimate x64
 
 

You just need to copy the folder to the root.

Here is how you can set your root directory. MCCI :: How to Locate the System Root Directory in Windows

Copy the folder here. You will be able to access it.
My System SpecsSystem Spec
07 Apr 2014   #5

Windows 7 ultimate x64
 
 

Hey, You marked this thread as solved. Did you fix the issue? If yes, please share with us.
My System SpecsSystem Spec
07 Apr 2014   #6

Windows 7 Professional 32 bit
 
 

Sorry, I replied and thanked you for your help. I don't know what happened to my post! What worked was your suggestion that started with creating another user.
My System SpecsSystem Spec
07 Apr 2014   #7

Windows 7 ultimate x64
 
 

Nice to know that the issue got fixed. Congrats!
My System SpecsSystem Spec
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 Unable to access files and documents from the Start menu




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