Failure to open saved downloads

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  1. pappi
    Posts : 294
    W7 pro 32-bit.
       New #1

    Failure to open saved downloads


    It happened just today.

    Before, when I tried to download anything, there were two options: RUN and SAVE. RUN allows instant installation without downloading to download folder....and SAVE allows downloading to a folder of choice (or desktop) for future installation.

    Now, the options are: OPEN and SAVE. OPEN does not do anything while SAVE does download to a folder but I cannot open downloaded file. All the ten listed programs to choose from to open file does not open the file. And Windows Explorer is not listed(and I cannot find it with browse option)

    I ran full antivirus scan, chkdsk and sfc /scannow scans...all to no avail. I downloaded Microsoft Windows Software Removal Tool from Microsoft Download Center but I cannot open the file. What happened here?
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  3. mitchell65
    Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #2

    What file are you trying to download and from where are you downloading it? Is this a Torrent download?
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  4. pappi
    Posts : 294
    W7 pro 32-bit.
    Thread Starter
       New #3

    Anything I tried to download can be downloaded(saved) but cannot be installed because I cannot open downloaded files. I tried to download MBAM from both MBAM website and Cnet. I tried to install Microsoft Windows Software Removal Tool from Microsoft Download Center but I could not open the downloaded file. Same with BIOS update (sp54629) from HP download center. I think the installer wizard is corrupt.
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  6. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #4

    Hi,
    Is Cnet a usual place to download stuff ?
    If so you most like got a bunch of stuff you didn't really want,
    Review Jacee’s instructions to run Adwcleaner here on post#7,
    Ignore the title of the thread,
    https://www.sevenforums.com/system-security/316404-instant-savings-app.html
    Or download it from bleepingcomputer.com
    Screen shot of the download button to use for Adwcleaner
    http://www.bleepingcomputer.com/download/adwcleaner/
    Use Safe mode with networking if need be,
    Post the scan results,
    Shut down your machine,
    Power up and Tap the F8 key continuously until you see a black page with white text,
    Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
    Login as usual
    Other advanced methods,
    https://www.sevenforums.com/tutorials/69585-safe-mode.html
    http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
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  7. pappi
    Posts : 294
    W7 pro 32-bit.
    Thread Starter
       New #5

    The only reason I went to Cnet was because I could not install it from MBAM site.

    This notice is also just today. It replaced the RUN or SAVE options.

    Failure to open saved downloads-capturedoyouwanttoopenorsave.png

    This appears at the bottom of window while I am trying to install Microsoft safety scanner
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  8. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #6

    Hi,
    Adding Cnet to the mix of an existing issue wouldn't help your cause much,
    I made this in case it might come in handy,
    It's for a .reg file from this site but the process is the same for Adwcleaner as well,
    Use this method to download Adwcleaner,
    Adwcleaner download process
    Click the image to enlarge it,
    Cheers.
    mabm all you would need to do is use Open or save and run as admin from the Downloads folder.
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  10. pappi
    Posts : 294
    W7 pro 32-bit.
    Thread Starter
       New #7

    Two things: Run option is missing and right clicking does not show option Run as administrator.

    Things I had done to try solve problems(all to no avail): Several sfc /scannow(Thrice) and chkdsk(twice) scans, MBAM(thrice), MSE(twice), adwcleaner(twice), Microsoft safety scanner(once), reset IE 11, installation of newest IE 11 version.

    BTW, what program is supposed to open these saved downloads? And why RUN went AWOL?

    The fact that RUN shows in safe mode suggests programs conflict. I am really hoping I do not have to do clean startup. Is anyone in the mood to do remote clean startup?
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  11. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #8

    edit: when I read this:
    ...right clicking does not show option Run as administrator.
    I figured that the OP might have set the UAC to off and was logged on as admin. But, once I noticed that the file had an underscore where the period should be, that also explains the absence of the Run as admin... option from Explorer's context menu.

    It still won't hurt the discussion to answer these questions:

    What level is your User Account Control set to?

    Are you logged in using an administrator or standard account?

    When you reset IE11, did you Delete personal settings?

    Last edited by UsernameIssues; 04 Apr 2014 at 00:13.
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  12. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #9

    Thanks for returning this thread,
    Please respond to UserNameissue's inquiries,
    Then lets see what is listed here,
    Click the start button and type in the search box,
    msconfig
    Hit the Enter key or click on the suggestion that appears,
    Go to the Startup section and take some screen shots for a complete list,
    Then go to the Services section,
    On the bottom left Check the box to Hide all Microsoft services,
    Then repeat the screen shots,
    See the links above my sig if you need any help with the processes to take and upload screen shots,
    Cheers.
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  13. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #10

    This is what I see with IE11:

    Failure to open saved downloads-ie11-2.png


    This is what you see:

    Failure to open saved downloads-ie11-3.png

    Open is normal when the object handler is undefined.

    Now - how to fix your issue???
    Last edited by UsernameIssues; 04 Apr 2014 at 01:16.
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