Windows won't load past Starting Windows screen

Hello. Sorry if this has already been addressed before but none of the things I've tried myself or online have worked.

Last night I accidentally switched off the power strip my computer is plugged into. Ever since, it won't load past the Starting Windows screen. It even does the little sound that plays when you get to the sign in screen, but my screen remains blank. I can use the computer in safe mode. I've tried a system restore, malware bytes, using the last good configuration etc I'm not sure what else to do. The computer was just given to me the other day so I do not know any of the specs on it. Please help if you can. Thank you.

It has the windows animation when on the starting windows screen. The mouse cursor still works. It gets past the starting windows screen as if its going to load the log on screen, even does the sound it does when it gets to that screen, yet my screen stays blank. And yes, safe mode is working fine. It's what I'm using right now.

It says ATI Radeon HD 5500 series. Before I uninstall, what will that do?

HelloRoxy said:

Hello. Sorry if this has already been addressed before but none of the things I've tried myself or online have worked.

Last night I accidentally switched off the power strip my computer is plugged into. Ever since, it won't load past the Starting Windows screen. It even does the little sound that plays when you get to the sign in screen, but my screen remains blank. I can use the computer in safe mode. I've tried a system restore, malware bytes, using the last good configuration etc I'm not sure what else to do. The computer was just given to me the other day so I do not know any of the specs on it. Please help if you can. Thank you.

Was this computer given to you so it is now your computer?
Or, did someone give it to you to work on, and you are not the owner?

If I got a PC (new owner) from ANYWHERE, I would wipe everything and clean install the OS and all programs.
I would not trust a PC that had someone Else's OS, Programs, data, and who knows what...
I'm the "cautious/paranoid" type - better safe than sorry.

I apologize if I needlessly took this thread off track, but if the OP is going to use this PC for any "personal data", is it wise to use it "as is" ?

Trying to fix the current issue can be a good learning experience, but ...

:)

@Kaktu- It worked! Thank you so much! I actually had to re-do it because it asked me to restart again when I finally was able to log on and the problem happened again. But now, so far so good! Thank you again! Have and awesome weekend! :)

@David- It was given to me. I'm the new owner. It was wiped before I used it. I'm honestly not sure what happened to it. But thankfully it seems to be fixed. Thank you for your input as well :)

Glad to hear you have it solved! :)
Sorry for my unneeded post.