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Windows 7: Windows Explorer crashes when left/right/double clicked on any item


08 Apr 2014   #1

Windows 7 Ultimate x64
 
 
Windows Explorer crashes when left/right/double clicked on any item

Windows explorer crashesh when i double click, left or right clik on any item. I have restareted several items and this doesnt seem to solve the problem. Its a fresh installation of windows. So i wonder why this ahppens. it also happens with another computer of mine. the same problem and same error code. getting very exhausted because of this issue. It will crash if if i click on any file no matter .exe or .flv. just folders open. anyways here is what I have as an error code

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.460
Fault Module Timestamp: 4db1316a
Exception Code: c0000005
Exception Offset: 000000000003c135
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd4d
Additional Information 2: fd4d7d78b7b8c50003c0bf0564c5d9c1
Additional Information 3: a380
Additional Information 4: a380910812e687b4a264a9139dccf506

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edit: wasnt sure where to post this issue. moderators please move if its in the wrong section

My System SpecsSystem Spec
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08 Apr 2014   #2

Windows 7 ultimate x64
 
 

Hi Saffat, Welcome to Seven forums.

Explorer crashes might occur due to third party software interference. You can try clean boot. Here's how you can do it.

Troubleshoot Application Conflicts by Performing a Clean Startup

Check out which program is causing the issue and unisntall it from both PCs.

Keep us posted.
My System SpecsSystem Spec
08 Apr 2014   #3

Windows 7 Ultimate x64
 
 

Thanks for the reply. I have done all the work you have mentioned. Lets see if it happens again Weirdly this problem happens once in a while. So I am not sure if its fixed or not. I'll keep you posted
My System SpecsSystem Spec
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 Windows Explorer crashes when left/right/double clicked on any item




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