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Windows 7: missing drives in system restore


08 Apr 2014   #1

win7
 
 
missing drives in system restore

has anyone seen missing drives in the system restore settings screen? both my C and D drives are showing as missing at the bottom, and identical drives show at the top. Is this something to be concerned about?

thanks



Attached Images
  
My System SpecsSystem Spec
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08 Apr 2014   #2

Windows 7 Professional x64 Sp1
 
 

  1. Have you added or disconnected any new drives lately?
  2. Are you able to manually create a system restore point?
  3. Can you turn off system protection completely on all drives, restart and then enable system protection on drive C?
My System SpecsSystem Spec
08 Apr 2014   #3

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

Your first screen print has an [E] drive and your second screen print has a [G] drive.

I think it would help if you post a Disk Management screen print.
Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
.


08 Apr 2014   #4

win7
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
  1. Have you added or disconnected any new drives lately?
  2. Are you able to manually create a system restore point?
  3. Can you turn off system protection completely on all drives, restart and then enable system protection on drive C?
thanks for the reply andrew129260,

1. there have been no hardware changes to the system, I did add a virtual DVD drive Elby Clone Drive, but that was months ago.

2. I can create a restore point manually.

3. I am able to turn off and change the system protection.

if I try to make changes to either disabled drive I get an error (see pic), maybe a registry error??

this has just appeared today. I've had no crashes, BSOD's, hang-ups, or viruses. The only change were yesterdays windows updates, 11 if memory serves, 4 for office, the rest for windows.


Attached Images
 
My System SpecsSystem Spec
08 Apr 2014   #5

win7
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
Your first screen print has an [E] drive and your second screen print has a [G] drive.

I think it would help if you post a Disk Management screen print.
Disk Management - Post a Screen Capture Image
that is because I had to scroll down to get to the last drives, the window cannot be resized.

there are c and d which are ssd's running raid, e and g which are 1tb mechanical drives running raid.

thanks
My System SpecsSystem Spec
08 Apr 2014   #6

Windows 7 Professional x64 Sp1
 
 

  1. Please follow this tutorial and post the results:

    Disk Management - Post a Screen Capture Image

  2. Please try the following:
Please select the (C) (Missing) Drive and select the button to configure the settings for this drive in the System Protection tab.

Select the Radio Button to turn off system restore for this (spurious) drive.

The (C) (Missing) item on the list of drives will then disappear.

Now select the correct Local Disk (C) (System) disk in the list. Hit the Configure Button.

Now change the settings, as you wish. Press OK.

Source: http://en.allexperts.com/q/Windows-7...Disk-Space.htm

3.) Try SFC /SCANNOW Command - System File Checker

Use option 2, what are the results?
My System SpecsSystem Spec
08 Apr 2014   #7

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by vega View Post
has anyone seen missing drives in the system restore settings screen? both my C and D drives are showing as missing at the bottom, and identical drives show at the top. Is this something to be concerned about?

thanks
That's happened to me before too, just highlight the missing ones then click the configure button and turn off system protection for each missing one.

You still have the actual protection on the non-missing ones.

That can happen after a restore.
My System SpecsSystem Spec
08 Apr 2014   #8

win7
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
  1. Please follow this tutorial and post the results:

    Disk Management - Post a Screen Capture Image

  2. Please try the following:
Please select the (C) (Missing) Drive and select the button to configure the settings for this drive in the System Protection tab.

Select the Radio Button to turn off system restore for this (spurious) drive.

The (C) (Missing) item on the list of drives will then disappear.

Now select the correct Local Disk (C) (System) disk in the list. Hit the Configure Button.

Now change the settings, as you wish. Press OK.

Source: Windows 7: System Restore Disk Space Configuration, missing line, local disk c

3.) Try SFC /SCANNOW Command - System File Checker

Use option 2, what are the results?
#2 was the charm. it did threaten to delete all the restore points, but they remained intact.

I did run sfc and it came back with no integrity violations.

thanks to everyone who helped
vega
My System SpecsSystem Spec
08 Apr 2014   #9

Windows 7 Professional x64 Sp1
 
 

Glad it was resolved, have a great day!
My System SpecsSystem Spec
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