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Windows 7: Can't create a new folder

09 Apr 2014   #1

Windows 7 Home Premium 64-bit
Can't create a new folder

I have read I can't create a new folder anymore but have not tried it yet since my situation may be different.

I hooked up a Seagate 2TB USB external HDD today. I can view files on it (such as they are—if I click on the .exe files I get a dialog box that says this software is not what is needed. It is dated January, 2009. This drive came from Amazon today.)

When I click on the drive in Windows Explorer the second text line has the words New Folder. I click on it and nothing happens. If I click on the C: drive and New Folder nothing happens.

If I right-click on the drive and then click on New I don't get the option for New Folder--I get Briefcase. (No idea what that is!)

Is this due to connecting the external drive or is it a system problem which can be resolved by following the advice in the above link?

(When I boot a dialog box does appear for less than 1/2 second and appears to be empty? Never saw this before connecting the new drive.)

My System SpecsSystem Spec

09 Apr 2014   #2

Windows 7 Home Premium 64-bit

I tried the new drive on a different computer. No problem creating a new folder. So, the problem is with Windows.

(As an aside, I'm wondering if I can delete all the files which came installed on the drive?)
My System SpecsSystem Spec
09 Apr 2014   #3

Windows 7 Home Premium 64-bit

I decided to go ahead and use the information in I can't create a new folder anymore . It wasn't easy! I never could get the Merge on the right-click menu (downloaded .reg files) so I left clicked and got the UAC and went on from there.

I can now create new folders.
My System SpecsSystem Spec

09 Apr 2014   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise

Great news.
My System SpecsSystem Spec

 Can't create a new folder

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