New
#1
Windows 7 - Not Starting Properly - Help Please
Hi,
I have a problem with Windows 7 Ultimate 64-bit.
Recently, when starting the computer I can get to the screen where it normally asks me for my password but the password box, and the username picture, do not appear. The computer is not frozen (I can move the mouse).
Also, when booting in safe mode the computer stops right before I would get to the login screen and just shows the mouse cursor. Again, the computer is not frozen (I can move the mouse).
Things I have tried:
Run advanced boot and then:
i) Startup repair
This says it cannot fix the problem and I should contact Microsoft
ii) Run SFC from the boot CMD window
If I try to run sfc /scannow by itself it says:
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
So I ran:
sfc /scannow /offbootdir=d:\ /offwindir=g:\windows
In my case, drive C is the "reserve" partition (100 MB) and I have confirmed that my OS is installed onto drive G.
It says:
"Windows Resource Protection could not perform the requested operation."
iii) Run checkdisk from boot CMD window
chkdsk /f /r
(I know that the /f was redundant)
then repeat i and ii
What else can I do?
Last edited by dj1298j; 10 Apr 2014 at 20:02.