Logging out and Update errors/crashes


  1. Posts : 51
    Windows 7 Home Premium
       #1

    Logging out and Update errors/crashes


    Hello. So my computer has been crashing lately. Mostly when I am starting it up after it did a update the last time I shut it down. Also when I log off of my user the screen might go black or it might log me off. If anyone has any ideas please say it. Anything will help.

    Thanks
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    Anything changed in the system since the start of the crashing?

    Programs, hardware?
      My Computer


  3. Posts : 51
    Windows 7 Home Premium
    Thread Starter
       #3

    I don't think so.
      My Computer


  4. Posts : 4,566
    Windows 10 Pro
       #4

    1.) Can you try a clean startup by following this tutorial and see if the issue occurs?

    Troubleshoot Application Conflicts by Performing a Clean Startup

    2.) Also see if safe mode experiences the issue:

    Safe Mode


    If safemode resolves the problem, its software issue. If safe mode still experiences the issue, its hardware.

    If the issue occurs when unchecking all startup programs, it could be a faulty driver.


    3.) Can you also use speccy so we can see your temps?

    Speccy - Advanced System Information Tool
      My Computer


  5. Posts : 51
    Windows 7 Home Premium
    Thread Starter
       #5

    I will give the first one a try and now my computer when it goes to update it will download the files but when it goes to configure it crashes too
      My Computer


  6. Posts : 51
    Windows 7 Home Premium
    Thread Starter
       #6

    Okay. Now the computer is not updating and the time resets every so often. Also my Graphics drivers are not running right
    Last edited by yoshi986; 15 Apr 2014 at 19:34.
      My Computer


  7. Posts : 51
    Windows 7 Home Premium
    Thread Starter
       #7

    My Temps Are: CPU: 31 - 49 Motherboard: 45 this was taken when I was running a windows virus scanner.
      My Computer


  8. Posts : 4,566
    Windows 10 Pro
       #8

    Did you experience the issue in safe mode?
      My Computer


 

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