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Windows 7: Logging out and Update errors/crashes

13 Apr 2014   #1
yoshi986

Windows 7 Home Premium
 
 
Logging out and Update errors/crashes

Hello. So my computer has been crashing lately. Mostly when I am starting it up after it did a update the last time I shut it down. Also when I log off of my user the screen might go black or it might log me off. If anyone has any ideas please say it. Anything will help.

Thanks


My System SpecsSystem Spec
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14 Apr 2014   #2
andrew129260

Windows 7 Professional x64 Sp1
 
 

Anything changed in the system since the start of the crashing?

Programs, hardware?
My System SpecsSystem Spec
14 Apr 2014   #3
yoshi986

Windows 7 Home Premium
 
 

I don't think so.
My System SpecsSystem Spec
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14 Apr 2014   #4
andrew129260

Windows 7 Professional x64 Sp1
 
 

1.) Can you try a clean startup by following this tutorial and see if the issue occurs?

Troubleshoot Application Conflicts by Performing a Clean Startup

2.) Also see if safe mode experiences the issue:

Safe Mode


If safemode resolves the problem, its software issue. If safe mode still experiences the issue, its hardware.

If the issue occurs when unchecking all startup programs, it could be a faulty driver.


3.) Can you also use speccy so we can see your temps?

Speccy - Advanced System Information Tool
My System SpecsSystem Spec
15 Apr 2014   #5
yoshi986

Windows 7 Home Premium
 
 

I will give the first one a try and now my computer when it goes to update it will download the files but when it goes to configure it crashes too
My System SpecsSystem Spec
15 Apr 2014   #6
yoshi986

Windows 7 Home Premium
 
 

Okay. Now the computer is not updating and the time resets every so often. Also my Graphics drivers are not running right
My System SpecsSystem Spec
15 Apr 2014   #7
yoshi986

Windows 7 Home Premium
 
 

My Temps Are: CPU: 31 - 49 Motherboard: 45 this was taken when I was running a windows virus scanner.
My System SpecsSystem Spec
16 Apr 2014   #8
andrew129260

Windows 7 Professional x64 Sp1
 
 

Did you experience the issue in safe mode?
My System SpecsSystem Spec
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 Logging out and Update errors/crashes




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