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New Win 7 Pro pc will not detect a Belkin Easy Transfer cable
This may not be the proper forum for this question, but I have had no success getting support from Belkin. Here goes perhaps someone has a suggestion:
I have the Belkin Easy Transfer Cable for WIN 7 and installed the Belkin Easy Transfer Application software on the old Win XP PC and it installed correctly and it showed a prompt telling me plug and play found the new device. I followed the steps and opened the bundled Windows Easy Transfer application on my new Win 7 Pro PC. After following all the steps in the Quick Start Guide I got to the connect both PCs with the Belkin Easy Transfer Cable prompt and it told me that it was connecting. Thereafter a window popped up on the Win 7 PC telling me that the Easy Transfer cable is not detected. Plug cable in and check USB connections and retry.
I redid the steps thinking I had overlooked something and even uninstalled the application software and reinstalled it in the XP pc and once again carefully followed each onscreen prompt for each PC and sadly get the same end result - I keep getting the Easy Transfer Cable not detected!
Can anyone think of a reason why the Win 7 pc will not detect the transfer cable?
Mary