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Windows 7: Magnifier spyglass icon becomes useless blank white square

14 Apr 2014   #1
Whiznot

windows
 
 
Magnifier spyglass icon becomes useless blank white square

Please help with a obscure problem. My system has been driving me batty.

On my HTPC 10 feet interface I use the Win7 full screen magnifier frequently. When I click on the magnifier the Magnifier options rectangle opens for a short period then morphs into a spyglass but in a couple of seconds the spyglass morphs into a useless little white square blank area.

Before the problem the little spyglass icon stayed active and clicking it would bring up the Magnifier control rectangle allowing me to close the magnifier. Clicking the useless little white square blank area does nothing so I have to go down to my magnifier icon on the taskbar to close the application.

Rebuilding the icon cache didn't help.


My System SpecsSystem Spec
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15 Apr 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Could you post a screenshot of your problem: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
16 Apr 2014   #3
Whiznot

windows
 
 

The screenshot shows a useless blank white square where the transparent spyglass icon was briefly.


Attached Thumbnails
Magnifier spyglass icon becomes useless blank white square-second-shot.png  
My System SpecsSystem Spec
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16 Apr 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
16 Apr 2014   #5
Whiznot

windows
 
 

Thanks for all the help. I'm busy right now but later I'll do the scan and post back.
My System SpecsSystem Spec
16 Apr 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Alright, take your time
My System SpecsSystem Spec
17 Apr 2014   #7
Whiznot

windows
 
 

Thank you KoolKat77.

I booted into my flash drive with MSDN Win7 installation media and ran sfc /scannow offline. Not every corrupted file was fixed so I have some work to do with the log file but the magnifier problem is banished for good.

As an added benefit I gained a bit of knowledge.
My System SpecsSystem Spec
17 Apr 2014   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

That's great news! Glad I could help
My System SpecsSystem Spec
04 Aug 2014   #9
Whiznot

windows
 
 

I now know why Windows 7 magnifier lens icon might not work as intended.

I recently did a clean install of Win 7 x64 on a computer with an AMD 780G chipset. After installing any version of Logitech Setpoint the magnifier icon will morph into the blank white square.

Running SFC Scannow offboot multiple times does not always solve the problem but uninstalling setpoint does solve the problem.
My System SpecsSystem Spec
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 Magnifier spyglass icon becomes useless blank white square




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