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Windows 7: Help with editing/deleting text in window

26 Apr 2014   #31
UsernameIssues

W7 Pro SP1 64bit
 
 

Do you have the player listed in Programs and Features?

If yes, uninstall it.


My System SpecsSystem Spec
.
26 Apr 2014   #32
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Another thought.
Your problem might not be with the player but instead the downloader.
(WAC Downloader)

Malware scan of player_setup_full1374.exe (WAC Downloader) c6988c356ca98619e6db877160e823ca6d2d3976 - herdProtect

If it was my computer I would find/stop/remove the down loader.
My System SpecsSystem Spec
26 Apr 2014   #33
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Does the problem persist on a new user account?
My System SpecsSystem Spec
.

26 Apr 2014   #34
Fyreman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Do you have the player listed in Programs and Features?

If yes, uninstall it.
No, no Wondershare produts listed in Programs and Features
My System SpecsSystem Spec
26 Apr 2014   #35
Fyreman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Another thought.
Your problem might not be with the player but instead the downloader.
(WAC Downloader)

Malware scan of player_setup_full1374.exe (WAC Downloader) c6988c356ca98619e6db877160e823ca6d2d3976 - herdProtect

If it was my computer I would find/stop/remove the down loader.
Steps on how to accomplish this?
My System SpecsSystem Spec
26 Apr 2014   #36
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Another thought.
Your problem might not be with the player but instead the downloader.
(WAC Downloader)

Malware scan of player_setup_full1374.exe (WAC Downloader) c6988c356ca98619e6db877160e823ca6d2d3976 - herdProtect

If it was my computer I would find/stop/remove the down loader.
I'm not sure what I'm seeing in that link. It looks to be completely clean.

Here is a VirusTotal scan that shows to be clean too.
(This is the file the OP used.)


Quote   Quote: Originally Posted by koolkat77 View Post
Does the problem persist on a new user account?
It did in my testing and I would expect it to...
...given the HKLM keys shown here.


I'm still thinking that the OP just needs to uninstall the player. I think that the downloader has already been uninstalled - or it would have shown up in the context menu and CCleaner screenshots.
My System SpecsSystem Spec
26 Apr 2014   #37
Fyreman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Does the problem persist on a new user account?
Not sure, haven't created a NUA.
My System SpecsSystem Spec
26 Apr 2014   #38
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Fyreman View Post
Quote   Quote: Originally Posted by koolkat77 View Post
Does the problem persist on a new user account?
Not sure, haven't created a NUA.
Do try if you wish...
My System SpecsSystem Spec
26 Apr 2014   #39
Fyreman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by Fyreman View Post
Quote   Quote: Originally Posted by koolkat77 View Post
Does the problem persist on a new user account?
Not sure, haven't created a NUA.
Do try if you wish...
Tried, same Context Menu as main account
My System SpecsSystem Spec
26 Apr 2014   #40
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm not saying Down loader is a infection. I'm saying it is probably not needed or wanted.

Post # 29

Help with editing/deleting text in window-wac-downloader-today.png


My System SpecsSystem Spec
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 Help with editing/deleting text in window




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