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Windows 7: Print jobs don't reach the printer

18 Apr 2014   #1
billhanley

windows 7 Home Premium 64 bit
 
 
Print jobs don't reach the printer

I recently changed my printer and installed an HP1510. This printer is installed with my wife's computer as the host and my computer sharing on the network. It all worked for several docs then docs sent from my computer started to disappear. Sometimes there is an indication that the doc has been sent to the printer,other times nothing. The system worked ok with the previous printer an HP 2200. The printer works ok with the host computer. This seems to have been a problem some time ago but I haven't been able to find any recent complaints so I am wondering if it was finally sorted out. I have tried the recomendations from windows and the forums without success,including removing windows updates back to the time the printer was printing ok. Any help would be appreciated.

OS win 7 home premium 64 bit on both computers
Home network all works except for this printer glitch


My System SpecsSystem Spec
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18 Apr 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello billhanley,

Have you tried uninstalling and reinstalling the printer itself?
Do you get spool errors? Or could you provide us with the error details.

You could also go through these threads, see if they might help:
My System SpecsSystem Spec
22 Apr 2014   #3
billhanley

windows 7 Home Premium 64 bit
 
 
Print jobs don't reach the printer

Hi Koolkat77
Thanks for the reply. I downloaded an update for the printer and that fixed the problem for now!!!

Thanks again billhanley
My System SpecsSystem Spec
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22 Apr 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're welcome, good luck
My System SpecsSystem Spec
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 Print jobs don't reach the printer




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