Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: No OS detected in System Recovery

21 Apr 2014   #1
Mr Azure

Windows 7 Home Premium 32 bit
 
 
No OS detected in System Recovery

I'll try to be both as brief and descriptive as I can.

I'm trying to fix my girlfriend's laptop. I have only passing knowledge of computers, and she's entirely tech-illiterate. When the computer powers on, it goes to a black screen with a flashing "_" in the upper left corner. Holding F8 to get to system recovery doesn't work. I have a system repair disc which I can use to get to the system recovery. However, it doesn't show an OS.

The computer has a genuine copy of Windows 7 on it, but neither of us are sure if it's 32 or 64. The bottom of the computer says its an Inspiron N4010.

Here are a few pictures I've taken with the hopes that they might have some useful information.

Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting - This is the bottom of the computer. Not sure what help this is.

Then I see these windows:
Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

The issue was caused while trying to reformat the computer, and had to do with a partition being messed with or something. The end goal here is to do a factory reset and turn the thing back to the way that it originally was.

Any help is appreciated.


My System SpecsSystem Spec
.
21 Apr 2014   #2
Ztruker

Windows 10 Pro X64
 
 

You almost certainly have a 64bit system.

Run chkdsk and System File Checker (SFC) from the Recovery Console
  • Boot your Vista or Windows 7 installation DVD[/*]
  • When you see "Press any key to boot from CD or DVD", press Enter[/*]
  • At the "Install Windows" screen, click on Repair your computer at lower left[/*]
  • At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C: ) and click Next[/*]
  • At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory[/*]
  • Run chkdsk then SFC[/*]
  • If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.[/*]
  • For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C: ).[/*]
  • For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)[/*]
Let either run to completion undisturbed.

If you do not have a Windows 7 installation DVD, or it's not up to the Service Pack level currently installed, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file. Just be careful during the install not to accidentally install some of the bundled junk that comes with it. Always take The Custom Install option.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO.
The one on the COA sticker on your computer will work.

If you are just using the Recovery Console you do not need a key.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
  1. Download and run Universal USB Installer Easy as 1 2 3[/*]
  2. Select Windows 7 from the first drop down list, all the way to the bottom[/*]
  3. Select the downloaded Windows 7 iso file[/*]
  4. Select your USB flash drive[/*]
  5. Click Create[/*]
For techies or folks who work on computers:

Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.

This will fit on a 6GB flash drive or can be burned to a DVD.

Once that's done, see if you can get into the Recovery process as described below.

No OS detected in System Recovery-dell-n4010-recovery.jpg


My System SpecsSystem Spec
21 Apr 2014   #3
gregrocker

 

Everything that can be done to start unbootable Win7 is here in Troubleshooting Windows 7 Failure to Start.

Step 7 shows how to use the Bootrec commands to force an installation to appear for repair.

The steps lead up to if necessary rescuiing your data to run Factory Recovery or do the vastly superior Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
.

21 Apr 2014   #4
Mr Azure

Windows 7 Home Premium 32 bit
 
 

Thank you for getting back to me! I'm currently checking it out.

I ran the CHKDSK and it said "Windows has checked the file system and found no problems". When I ran the SFC though it says "Windows Resource Protection could not start the repair service." An issue could be that C: isn't the right drive. However, when I type BCDEDIT it says "The boot configuration data store could not be opened. The system cannot find the file specified."

Edit: Just saw the second reply, thank you for doing so. As a note, there is no data on the computer that needs to be recovered.
My System SpecsSystem Spec
21 Apr 2014   #5
gregrocker

 

The drive letters may be different in recovery environment.

Did you obscure the Product Key on the COA sticker in screenshot? If not and its rubbed off you are limited because it is needed for doing the Clean Reinstall - Factory OEM Windows 7.

Absent that you can try running Dell Windows 7 PC Restore unless you have or can order a Dell Win7 Reinstallation Disk which is a clean copy of Win7 with activation baked into it.

If you do the reinstall I'd use 32 bit if it still has the 4gb RAM that model ships with: Dell Inspiron 14R (model N4010) Laptop specs

There are 32 bit drivers for a Clean Reinstall of Win7 here: Drivers for Inspiron 14R (N4010) But first get your drivers from enabling Automatically deliver drivers via Windows Update (Step 3) and then running all rounds of Important and Optional Windows Updates, then only supply drivers missing in Device Manager - or the wireless driver if it isn't provided during install so you can get online.

I would cross check any drivers you use from that list with the ones Dell's website offers when you input the Dell tag number off of the bottom of the PC which can narrow down the choices more exactly.

Finally if you do the Clean Reinstall be sure to read the Special Note to Dell Owners at the end of Clean Reinstall - Factory OEM Windows 7. It tells how to preserve the onboard diagnostics which I would run now to see if they will still boot and run and to see what they find.
My System SpecsSystem Spec
21 Apr 2014   #6
Mr Azure

Windows 7 Home Premium 32 bit
 
 

Some success to be reported! The computer now "works". I had to format all of its drives and delete all the partitions, then install a new copy of Windows. Unfortunately, I think all of the dell software that originally came on this thing is gone as well, so I can't do a factory restore of it, or get the wireless adapter to work.
My System SpecsSystem Spec
22 Apr 2014   #7
gregrocker

 

Hello? I spent over an hour researching your model and posted back everything you need to know in detail, with links in blue to the exact web pages to find your drivers and step-by-step tutorials to do a flawless reinstall. Why would you proceed without even acknowledging those steps as though you hadn't ever seen them? Are you unaware that this is the top tech site in the world which specializes in these reinstalls?

Did you miss the link I gave you to Clean Reinstall - Factory OEM Windows 7, even reminding you to read the SPecial Note to Dell Owners at the end? Following these steps will assure you get and keep a perfect reinstall without the crippling factory bloatware, just as we've done for tens of thousands of others here.

Now go to the drivers link I posted and install your wireless driver, enable Automatically deliver drivers via Windows Update (Step 3) then run all rounds of Important and Optional Windows Updates, with reboots, until there are no more offered when you Check for Updates. Any drivers still missing in Device Manager can then be imported from the list I provided, or by inputting your Dell tag number into the Dell Support Downloads webpage.
My System SpecsSystem Spec
Reply

 No OS detected in System Recovery




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
0xc000000f Recovery Error - System Recovery Discs not being processed
Hello, My computer has many corrupt files. I have done both sfc /scannow and chkdsk /r multiple times, but the corrupt files still remain. Unfortunately, my HP's recovery manager is also corrupt so I decided to do a full factory restore. Because I couldn't do a full factory restore from the...
Backup and Restore
System Image vs. System Recovery Disc
Can someone concisely explain the difference between creating a system image versus a system recovery disc? Recently in our office a colleague's computer had a "meltdown". I will create another thread with questions concerning that. I understand that it depends on what causes the "meltdown"...
Backup and Restore
Operating system does not show up in System Recovery Options
Hey guys. I have an Acer laptop with Windows 7 that has crashed and will not boot. I do not have a Windows 7 CD nor do I have the money to pay for one. When my computer boots up, it says "BOOTMGR IS MISSING" and I press Ctrl+Alt+Delete and it loops back around to that page. I created a System...
General Discussion
Mic isnt detected at all on my system
I just got my computer fixed and upgraded to Windows 7 Home Premium 64bit and the sounds are all fine but the computer is only detecting my monitor mic, when i plug in my Turtle Beach: Earforce z2 headset i can hear sound fine but the mic isn't being detected it doesn't require any drivers its just...
Sound & Audio
Need to create system recovery disks from RECOVERY (D:) drive
My Laptop came preloaded with Windows 7 Home Premium and I would like to create system recovery disks. I have a drive labeled RECOVERY (D:). How do I create recovery disks from this drive?
Backup and Restore
operating system not found in system recovery
Hello everyone, I am trying to do a system restore from the install disc because I can't boot. I followed this tutorial: http://www.sevenforums.com/tutorials/668-system-recovery-options.html using method two. At step 5, the only operating system listed is Vista (which I don't have and never have...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App